At a Glance
- Tasks: Deliver top-notch IT support and manage infrastructure for a global pharma company.
- Company: Join Proclinical, a leader in pharma operations with a focus on innovation.
- Benefits: Enjoy competitive pay, professional growth, and the chance to work with cutting-edge tech.
- Other info: Dynamic role with opportunities for travel and career advancement.
- Why this job: Make a real impact in IT while collaborating with diverse teams and vendors.
- Qualifications: Experience in IT support, strong communication skills, and a tech-savvy mindset.
The predicted salary is between 60750 - 74250 £ per year.
Are you experienced and skilled in IT looking for your next step in pharma operations?Proclinical is seeking an IT Specialist to focus on delivering end-to-end IT infrastructure capabilities to meet business needs while ensuring operational quality and compliance within a global framework.
You will act as the primary point of contact for IT infrastructure requirements, collaborating with business teams and external vendors to deliver consistent and effective IT services.
Responsibilities: Manage external IT support vendors to ensure service level agreements are met.
Coordinate IT support requirements with vendor teams and oversee day-to-day IT infrastructure activities.
Provide support for meeting room technology and high-profile digital/virtual events.
Build strong working relationships with business partners, IT groups, and vendors.
Coordinate service and project delivery with onsite business IT leads.
Deliver IT consultancy and operational support.
Support budget planning activities.
Facilitate education for business users to enhance productivity through technology.
Plan, implement, and support telecommunication equipment and platforms.
Manage site telecom hub and infrastructure assets.
Assist with procurement tasks, including installation of new IT equipment.
Support audits and maintain quality and compliance standards.
Identify and oversee solutions for IT quality governance improvements.
Monitor IT quality levels and initiate corrective actions as needed.
Background in Computer Science, Engineering, Information Technology, or equivalent experience. desktop, mobility, network, conference room technologies).
Proficiency in Microsoft Office 365 suite, including Outlook and Teams. familiarity with Power BI is advantageous.
Exposure to AI productivity tools like Microsoft Copilot and basic knowledge of generative AI capabilities.
Knowledge of IT service support frameworks (e. g., ITIL) and quality/compliance practices.
Ability to manage multiple priority projects and coordinate work effectively.
Some UK travel may be required to support business needs, site activities, and key meetings.
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Locations
IT Specialist (m/f/d) IT Support in Basingstoke, Hampshire employer: ProClinical
Join a globally recognised biopharmaceutical organisation that prioritises innovation and collaboration in the field of protein science and biologic drug development. With a strong commitment to employee growth, you will have access to continuous learning opportunities and be part of a supportive team dedicated to delivering life-changing therapies. Located in a vibrant area, this role not only offers meaningful work but also a dynamic work culture that values your contributions and fosters professional development.
StudySmarter Expert Advice🤫
We think this is how you could land IT Specialist (m/f/d) IT Support in Basingstoke, Hampshire
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what ProClinical values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges ProClinical might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at ProClinical!
✨Direct Apply to ProClinical
Let's not forget to apply directly through the ProClinical website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Specialist (m/f/d) IT Support in Basingstoke, Hampshire
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at ProClinical.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at ProClinical. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at ProClinical
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
