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Proclinical is seeking a Sales L&D Support Specialist to join a highâperforming team dedicated to improving the adoption, effectiveness of sales systems, and tools within the diabetes and medical device sectors. In this role, you will play a vital part in tailoring and rolling out learning and development solutions, supporting regional training personnel, and advancing continuous improvements in CRM utilisation across international regions.
This role is offered on a hybrid basis with occasional travel.
Responsibilities:
Tailor central training resources so they align with local processes, cultural expectations, and compliance requirements.
Facilitate CRM training sessions, including initial user enablement, and collaborate with regional and country trainers for consistent delivery.
Coach and support CRM Champions to strengthen region training quality and peerâtoâpeer enablement.
Produce followâup training content that incorporates new functionality and improved ways of working.
Evaluate training effectiveness using surveys, feedback, adherence reports, and competency reviews.
Identify regional insights to inform future sales enablement and system enhancements.
Assess system knowledge gaps and recommend targeted training solutions.
Provide inâmarket support for initial user enablement and act as a communication line between commercial teams and global operations.
Review dashboards and share market productivity insights with regional and country teams.
Stay updated on industry trends and recommend improvements to sales systems and processes.
Key Skills and Requirements:
Solid understanding of commercial digital tools, with the ability to help teams use them confidently and consistently.
Strong Working Knowledge in Microsoft Office tools, including PowerPoint, Excel, and Word, for creating impactful training materials.
Strong dataâinterpretation abilities with a focus on turning insights into practical solutions.
Proven ability to manage multiple projects and initiatives simultaneously.
Demonstrated ability to guide and mentor teams, especially during process or system transitions.
Experience working across geographically dispersed teams and adapting learning styles for diverse cultural environments.
University degree or equivalent qualification in organizational development, instructional design, or management preferred.
Background in the medical technology or pharma industry, particularly in sales or training roles, is advantageous.
Strong command of English is essential; knowledge of other European languages is an advantage.
Willingness to travel based on business needs.
If you are having difficulty in applying or if you have any questions, please contact Indre Stankeviciute at i.stankeviciute@proclinical.com.
Apply Now:If you are interested in applying to this exciting opportunity, then please click \âApply\â or to speak to one of our specialists please request a call back at the top of this page.
By submitting this application, you confirm that you\âve read and understood our privacy policy, which informs you how we process and safeguard your data â https://www.proclinical.com/privacy-policy
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Contact Detail:
Proclinical Group Recruiting Team
We think you need these skills to ace Sales L&D Support Specialist in London
How to prepare for a job interview at Proclinical Group
â¨Know Your Stuff
Make sure you understand the sales systems and tools mentioned in the job description. Brush up on CRM platforms and be ready to discuss how you've used them in past roles. This shows you're not just familiar with the tools, but you can also help others use them effectively.
â¨Tailor Your Approach
Since this role involves adapting training resources to local needs, think about how you can demonstrate your ability to tailor content. Prepare examples of how you've customised training materials or sessions in the past to fit different audiences or cultural contexts.
â¨Showcase Your Coaching Skills
Be ready to talk about your experience in coaching and mentoring teams. Share specific instances where you've guided others through transitions or helped improve their performance. This will highlight your ability to support CRM Champions and enhance training quality.
â¨Data-Driven Mindset
Since evaluating training effectiveness is key, come prepared with examples of how you've used data to inform decisions. Discuss any surveys or feedback mechanisms you've implemented and how they led to improvements in training or sales processes.