Duty Security Manager

Location: On site / Mayfair, London, UK job type: Permanent / Full-time Sector and subsector: Security | General HourlyFixed salary: £ 16.88 We are looking for a professional and experienced Security Duty Shift Manager to lead the security team and oversee the safe and efficient operation of the estate. You will manage day-to-day security operations, respond to incidents and emergencies, support your team, and ensure high standards of security, compliance and service are maintained. This role offers a 4 on 4 off pattern, 19:00-07:00. Key Accountabilities Maintain a safe and secure estate by identifying risks, responding to threats and taking appropriate action to protect people, property and assets. Manage and respond to security incidents, emergencies, fire alarms and evacuations, following agreed procedures and escalating to emergency services or management where required. Oversee the day-to-day operation of the Security Control Room, ensuring systems, communications, documentation and logs are accurate, up to date and professionally maintained. Monitor security, fire and CCTV systems and ensure relevant information is communicated promptly to the appropriate teams. Lead and support the security team during shifts, allocating duties and patrols, monitoring attendance, breaks, uniform and performance, and ensuring all posts are appropriately covered. Conduct regular briefings, toolbox talks, safety checks, audits and training exercises, ensuring procedures and standards are consistently followed. Monitor patrols, loading bay and post room operations, ensuring required checks, records and reports are completed accurately and issues are followed up. Conduct investigations and prepare timely, accurate reports on incidents, accidents, complaints, system issues and other security matters. Use MyTAG and other available systems to review, process and report information as required by Security Management and Estate Management. Act as a first point of support for security officers, providing guidance, resolving issues and escalating matters to the Security Supervisor or Manager when necessary. Promote high standards of professionalism, integrity, communication, teamwork and customer service, dealing with queries and conflicts calmly and effectively. Ensure compliance with assignment instructions, emergency procedures, data protection, CCTV requirements, health and safety standards and all relevant site policies. Carry out any other reasonable duties required by the Security Manager, Supervisor or Client to support the smooth and effective operation of the estate. The Successful applicant will require Minimum of 3 years’ experience within a security environment. Practical experience of the application of emergency preparedness and emergency response procedures. Able to work under pressure and to tight deadlines. Familiar with Access Control