Senior Account Manager - UK

Embark on an enriching journey with PROCEPT BioRobotics, where our vision, mission, and values guide everything we do as a company. At PROCEPT, we put the patient first in everything we do and are committed to revolutionizing treatment for benign prostatic hyperplasia (BPH) through innovation in surgical robotics. This role focuses on creating an evolving landscape for your career with opportunities for continuous growth.

Reporting to the Sales Director, UK & Ireland, the Senior Account Manager, UK will be responsible for achieving sales revenue targets by developing, implementing, and overseeing the execution of strategic plans with hospital targets, teaching institutions, and key private groups in the assigned geography. The major responsibilities include managing and directing the utilization of Aquablation Therapy within the installed base, including managing installations, training, and utilization growth, and hiring, training, and development of Aquablation Clinical Sales Representatives and Associate level roles.

What Your Day-To-Day Will Involve:

• Meet or exceed quarterly sales quota for the defined area and target hospitals.
• Work with the sales manager to develop a territory plan that outlines sales objectives tailored to the local market.
• Manage and develop identified key opinion leaders within the territory.
• Provide quarterly updates on the territory and account performance.
• Lead Aquablation Programme Reviews and follow Surgical Pathway for all Aquablation surgeons.
• Lead local marketing activities and develop a joint marketing plan with accounts to increase patient awareness.
• Provide weekly/monthly forecasts for the defined area.
• Direct and support team members within the defined area to overachieve goals and quotas.
• Support the internal development and training of associate and junior team members.
• Effectively communicate Aquablation’s value proposition to customers.
• Work with senior hospital staff and key surgeons in the development and execution of a plan to effectively integrate the Aquabeam system at new customer sites and ensure ongoing commitment to the system.
• Develop an Aquablation plan for each surgical team to support independent use of the technology.
• Drive utilization of the Aquabeam System by collaborating with surgical teams to support usage of the technology.
• Drive continuous expansion of the user base by working with key hospital staff and thought leaders to develop a qualified lead funnel; regular activities include formal presentations, informal events, and socials.
• Effectively convert high-potential leads and drive training activities.
• Drive sales through new product introductions and solution selling.
• Qualify, train, assess, and develop accounts to adopt the AquaBeam’s system as an integral part of their BPH practice with the goal of high account adoption.
• Partner with the Professional Education team to deliver outstanding clinical and training support to physicians so that physicians can quickly become clinically independent.
• Build and maintain relationships with key customers and KOLs within the region.
• Partner closely with Sales Management and the Marketing team to identify and prioritize customers for higher-level corporate relationships.
• Partner with the Customer Service team to meet and exceed customer expectations.
• Ensure all required sales reporting forms are completed and submitted on time.
• Maintain records in the PROCEPT CRM system on contacts and facilities.
• Provide support in the resolution of product complaints and/or safety issues.
• Proactively support organizational goals and objectives, policies and procedures, and FDA regulations including strict compliance with AquaBeam’s Customer Relationship and the Sunshine Act policies.
• Maintain a professional and credible image with customers and teammates.
• Establish and maintain credentials to enter and work in hospitals and other medical facilities as required by facility requirements.
• Manage travel and expenses per approved budget.
• Maintain trained status for, and comply with, all relevant aspects of the PROCEPT BioRobotics Quality Management System to ensure product and support regulatory compliance.
• Understand and adhere to the PROCEPT BioRobotics Quality & EHS policies.

Qualifications (Education, Experience, Certifications):

• Bachelor’s degree from an accredited reputable institution.
• A minimum of 8 years of experience in medical sales within the Urology space or Operating Room, and 8 years of total sales experience.
• Start-up company experience selling disruptive surgical technology.
• Experience introducing market development programs to physician practices.
• Strong local relationships within the healthcare community in the specified geographic area.
• Leadership skills as demonstrated through past professional performance, involvement in sports, professional clubs, or associations.
• Ability to travel up to 75%.

Understanding PROCEPT's Culture:

At PROCEPT, we believe every person matters. Every employee, every patient, every caregiver. We are committed to innovating everywhere with pathological optimism, staying humble and highly engaged, and working together to achieve a common goal. We believe curiosity, ingenuity, and conviction in the power of technology will transform the lives of our patients and providers.

We offer a live induction program and management program designed to develop leaders and managers in a collaborative, cross-functional environment. We are fueled by the opportunity to give people their lives back and strive for a work/life blend that you can proudly share with your family and friends. An opportunity at PROCEPT BioRobotics isn’t just a job; it’s joining a community devoted to making a difference in the world.

Benefits and Policies:

BENEFITS OF WORKING AT PROCEPT: PROCEPT’s health and wellness benefits for employees are comprehensive, including full medical coverage, wellness programs, on-site gym, a 401(k) plan with employer match, disability coverage, life insurance, flexible or paid time off, paid parental leave, paid holidays, and more.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT: PROCEPT BioRobotics is an equal opportunity employer committed to diversity and inclusion. We prohibit discrimination and harassment of any kind on the basis of race, color, national origin, religion, gender, gender identity, sexual orientation, disability, genetic information, pregnancy, age, or any other protected status under applicable laws.

PAY RANGE TRANSPARENCY: PROCEPT is committed to fair compensation practices. Pay ranges represent base salary for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation is based on factors including skills, experience, certifications, and location. The package may include bonus, equity, and listed benefits.

WORK ENVIRONMENT: Training and compliance with PROCEPT’s Quality Management System and relevant policies are required; adhere to Quality & EHS policies.

PROCEPT BioRobotics – Applicant Privacy Notice: When you submit an application, PROCEPT collects personal information to review your application and assess suitability. For details, read our Privacy Policy. We may use AI tools to support parts of the hiring process; final hiring decisions are made by humans. For more information, contact us.