At a Glance
- Tasks: Provide technical support and training for the AQUABEAM Robotic System to medical professionals.
- Company: Join PROCEPT BioRobotics, a leader in surgical robotics focused on patient care.
- Benefits: Enjoy comprehensive health benefits, flexible time off, and a supportive work environment.
- Other info: Dynamic team culture with opportunities for continuous learning and growth.
- Why this job: Make a real difference in patients' lives while advancing your career in innovative healthcare.
- Qualifications: Bachelor’s degree and 2+ years of experience with complex medical devices required.
The predicted salary is between 36000 - 60000 £ per year.
Overview
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Embark on an enriching journey with PROCEPT BioRobotics, where our vision, mission, and values guide everything we do as a company. At PROCEPT, we put the patient first in everything we do and are committed to revolutionizing treatment for benign prostatic hyperplasia (BPH, otherwise known as prostate gland enlargement) through innovation in surgical robotics. As our company succeeds and grows, we improve the quality of life of patients, provide more effective treatment options for surgeons, uphold the trust of our shareholders. That starts with a commitment to our People with a focus on creating an evolving landscape for your career, brimming with transformative opportunities that provide continuous career growth opportunities.
The Opportunity
The Clinical Specialist will provide technical and clinical support for the AQUABEAM Robotic System and also provide surgeon and staff training, in-service support and clinical assistance for existing and potential customers. This role may also be responsible for field service support including system installations and repairs and making software upgrades.
At the core of this role, we are looking for a seasoned Clinical Specialist who has experience working with very complex surgical procedures and sophisticated robotically assisted operations that require a high level of in-theatre management, attention to detail, and the ability to orchestrate multiple professionals all at once.
In addition, we are looking for an excellent communicator who will regularly inform the Sales & Marketing team of what is being observed in the field relative to PROCEPT BioRobotics commercial activity.
The Clinical Specialist will also work to create competency, comfort, and expertise with all PROCEPT BIOROBOTICS technologies among physicians and support staff. The ideal candidate will exercise independent judgment in planning, organizing, and performing their work. The role will also work closely with R&D on any system modifications or execution of any field-based requirements specific to the AQUABEAM Robotic System.
What Your Day-To-Day Will Involve
- Provides medical professionals with product training, support, information, and training on the use of Company products and with staff education, in-services, and technical troubleshooting.
- Works closely with the Professional Education and Sales & Marketing team to design, develop and facilitate training for sites and internal and external customers.
- Ensures Professional Education programs run efficiently, are effective and compliant to our regulatory standards.
- Consults with R&D on product development including updates and any technical development feedback.
- Provides instruction to surgeons and participants in formal classroom and field settings.
- Troubleshoots product issues in the field and respond to R&D and Sales & Marketing staff and customer product issues.
- Works to ensure presentations are consistent with PROCEPT BioRobotics’ goals and objectives and in compliance with PROCEPT BioRobotics’ indications for use.
- Provides customer feedback to Marketing and R&D on product design and customer utilization needs.
- Builds a strong clinical background and understanding with the ability to support Surgeons and Healthcare Professionals.
- Maintain trained status for, and comply with, all relevant aspects of the PROCEPT BioRobotics Quality Management System to ensure product and support regulatory compliance.
- Understand and adhere to the PROCEPT BioRobotics Quality & EHS policies.
The Qualifications We Need You to Possess
- Bachelor’s degree from accredited reputable institution
- 2+ years of relevant experience
- Ability to travel upwards to 75% (primarily domestic)
- Prior experience with complex medical device - preferably with a robotic technology
- Solid knowledge in science and medical devices industry
- Computer proficiency in Microsoft Office
- Outstanding communication skills (clear and concise in all forms of communications)
- Ability to function effectively across many departments
- Maintain strong attention to detail
- Ability to handle multiple assignments and effectively adapt or change priorities as needed
- Creative problem-solving skills and the willingness to take calculated risks and act decisively (but should communicate potential consequences to enable informed business decisions)
- Ability and willingness to "roll up the sleeves" and become actively engaged in tactical execution
- Ability to extract and position key data elements from clinical studies that support safety and effectiveness in a concise, compelling manner
- Excellent interpersonal and presentation skills with the ability to persuade in a credible fashion
Understanding PROCEPT's Culture
At PROCEPT, we believe every person matters. Every employee, every patient, every caregiver. Because we are here to create a revolution, and we believe in doing that by innovating everywhere with pathological optimism. We believe in being humble and highly engaged in the work we do, while also working together seamlessly for a common goal. At PROCEPT, curiosity, ingenuity and conviction in the power technology will transform the lives of our patients and providers.
And this doesn’t happen by accident. It starts with our live induction program that serves as an incubator for cross-functional team building, an immersion in PROCEPT’s history, jam-packed interactive sessions with executive leadership and a crash-course in the mission and purpose of what we do. It continues with our one-of-a-kind management program designed to build the best managers in the industry, where our people managers across functions come together to exchange ideas and grow, as both managers and learners, in an environment that challenges, supports and broadens.
We are fueled by the opportunity to give people their lives back. And we believe that it begins with YOU! At PROCEPT, we push beyond just finding a work/life balance, we strive to find a work/life blend, a professional world that you are honored and impassioned to belong to, one that you can proudly share with your family, friends, and acquaintances.
An opportunity at PROCEPT BioRobotics won’t just be about finding a job. It will be an opportunity for you to join a community devoted to making a difference in this world!
Benefits of Working at PROCEPT
PROCEPT’s health and wellness benefits for employees are comprehensive. We offer full medical coverage, wellness programs, on-site gym, a 401(k) plan with employer match, disability coverage, life insurance, wellbeing benefits, flexible or paid time off, paid parental leave, paid holidays, and other benefits.
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT
PROCEPT BioRobotics is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind on the basis of race, color, national origin, religion, gender, gender identity, sexual orientation, disability, genetic information, pregnancy, age, or any other protected status set forth in federal, state, or local laws. This policy applies to all employment practices within our organization.
PAY AND WORK INFORMATION
Procept is committed to fair and equitable compensation practices. The pay range(s) for this role represents a base salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Procept utilizes the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above.
WORK ENVIRONMENT
We’ll provide you training for, and ask you to maintain trained status for, and comply with, all relevant aspects of the PROCEPT BioRobotics Quality Management System to ensure product and support regulatory compliance. We would also ask you to understand and adhere to the PROCEPT BioRobotics Quality & EHS policies.
Seniority level
- Not Applicable
Employment type
- Full-time
Job function
- Health Care Provider
- Industries: Medical Equipment Manufacturing
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Clinical Specialist - United Kingdom employer: PROCEPT BioRobotics
At PROCEPT BioRobotics, we pride ourselves on being an exceptional employer that prioritises the well-being and growth of our employees. Our remote Senior Account Manager role offers a dynamic work culture that fosters innovation and collaboration, alongside comprehensive benefits and continuous professional development opportunities. Join us in the UK to be part of a mission-driven team dedicated to transforming patient care through cutting-edge technology.
StudySmarter Expert Advice🤫
We think this is how you could land Clinical Specialist - United Kingdom
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We think you need these skills to ace Clinical Specialist - United Kingdom
Some tips for your application 🫡
Showcase Your Relevant Experience:When applying for the Clinical Specialist - United Kingdom at PROCEPT BioRobotics, focus on highlighting your clinical experience and any specific training you've undergone. Include any relevant placements or internships you’ve completed, as well as any certifications that bolster your qualifications in human medicine.
Highlight Your Soft Skills:In the field of human medicine, soft skills are just as crucial as technical knowledge. Mention your communication skills, empathy, and teamwork experiences in your CV and cover letter. This shows that you can work well in a clinical setting and with patients, which is super important in this industry!
Tailor Your Cover Letter Thoughtfully:Be sure to personalise your cover letter for the Clinical Specialist - United Kingdom at PROCEPT BioRobotics. Mention why you’re passionate about human medicine and how you align with the company’s mission. This is your chance to convey your enthusiasm and make a case for why you'll be a valuable addition to the team!
Include Continuing Education:Make sure to mention any ongoing education or courses you’re taking to keep your skills sharp. In human medicine, staying updated with the latest practices is key. It shows you’re dedicated to your field, which employers like PROCEPT BioRobotics will definitely appreciate!
How to prepare for a job interview at PROCEPT BioRobotics
✨Brush Up on Clinical Knowledge
Since you're aiming for a role in human medicine, make sure you’re sharp on the latest clinical guidelines and practices relevant to the position. Be prepared to discuss case studies or scenarios you might encounter in the role. This will show that you're not just knowledgeable but also ready to apply that knowledge in real-life situations.
✨Demonstrate Soft Skills
In human medicine, technical skills are crucial, but don’t forget to showcase your soft skills like communication, empathy, and teamwork. In your answers, share specific examples of how you've worked effectively with patients or colleagues in the past, as these traits are highly valued in clinical settings.
✨Know Your CV Backwards
As you’re applying for a full-time position, your CV should tell a story. Be ready to discuss every part of it, especially your clinical experiences, the impact you had, and what you learned. Employers want to see how your journey has prepared you for this role, so think of it like you're taking them through your professional narrative.
✨Prepare for Ethical Scenarios
Ethics are a big deal in human medicine, so expect questions that assess your decision-making in tricky situations. Think about how you'd handle ethical dilemmas or patient confidentiality concerns. Prepare a few examples that illustrate your thought process and how you prioritise patient welfare in your decision-making.
