At a Glance
- Tasks: Provide technical support and training for the AQUABEAM Robotic System in surgical settings.
- Company: Join PROCEPT BioRobotics, a leader in innovative surgical robotics.
- Benefits: Comprehensive health coverage, wellness programs, flexible time off, and a supportive work environment.
- Other info: Dynamic team culture focused on innovation and continuous growth.
- Why this job: Make a real difference in patient care while advancing your career in cutting-edge technology.
- Qualifications: Bachelor’s degree and 2+ years of experience with complex medical devices required.
Embark on an enriching journey with PROCEPT BioRobotics, where our vision, mission, and values guide everything we do as a company. At PROCEPT, we put the patient first in everything we do and are committed to revolutionizing treatment for benign prostatic hyperplasia (BPH) through innovation in surgical robotics. As our company succeeds and grows, we improve the quality of life of patients, provide more effective treatment options for surgeons, and uphold the trust of our shareholders.
The Clinical Specialist will provide technical and clinical support for the AQUABEAM Robotic System and also provide surgeon and staff training, in-service support, and clinical assistance for existing and potential customers. This role may also be responsible for field service support including system installations and repairs and making software upgrades.
At the core of this role, we are looking for a seasoned Clinical Specialist who has experience working with very complex surgical procedures and sophisticated robotically assisted operations that require a high level of in-theatre management, attention to detail, and the ability to orchestrate multiple professionals all at once. In addition, we are looking for an excellent communicator who will regularly inform the Sales & Marketing team of what is being observed in the field relative to PROCEPT BioRobotics commercial activity.
The Clinical Specialist will also work to create competency, comfort, and expertise with all PROCEPT BioRobotics technologies among physicians and support staff. The ideal candidate will exercise independent judgment in planning, organizing, and performing their work. The role will also work closely with R&D on any system modifications or execution of any field-based requirements specific to the AQUABEAM Robotic System.
What Your Day-To-Day Will Involve:
- Provides medical professionals with product training, support, information, and training on the use of Company products and with staff education, in-services, and technical troubleshooting.
- Works closely with the Professional Education and Sales & Marketing team to design, develop and facilitate training for sites and internal and external customers.
- Ensures Professional Education programs run efficiently, are effective and compliant to our regulatory standards.
- Consults with R&D on product development including updates and any technical development feedback.
- Provides instruction to surgeons and participants in formal classroom and field settings.
- Troubleshoots product issues in the field and responds to R&D and Sales & Marketing staff and customer product issues.
- Works to ensure presentations are consistent with PROCEPT BioRobotics’ goals and objectives and in compliance with PROCEPT BioRobotics’ indications for use.
- Provides customer feedback to Marketing and R&D on product design and customer utilization needs.
- Builds a strong clinical background and understanding with the ability to support Surgeons and Healthcare Professionals.
- Maintains trained status for, and complies with, all relevant aspects of the PROCEPT BioRobotics Quality Management System to ensure product and support regulatory compliance.
- Understands and adheres to the PROCEPT BioRobotics Quality & EHS policies.
The Qualifications We Need You to Possess:
- Bachelor’s degree from accredited reputable institution.
- 2+ years of relevant experience.
- Ability to travel upwards to 75% (primarily domestic).
- Prior experience with complex medical device - preferably with a robotic technology.
- Solid knowledge in science and medical devices industry.
- Computer proficiency in Microsoft Office.
- Outstanding communication skills (clear and concise in all forms of communications).
- Ability to function effectively across many departments.
- Maintain strong attention to detail.
- Ability to handle multiple assignments and effectively adapt or change priorities as needed.
- Creative problem-solving skills and the willingness to take calculated risks and act decisively.
- Ability to extract and position key data elements from clinical studies that support safety and effectiveness in a concise, compelling manner.
- Excellent interpersonal and presentation skills with the ability to persuade in a credible fashion.
At PROCEPT, we believe every person matters. Every employee, every patient, every caregiver. Because we are here to create a revolution, and we believe in doing that by innovating everywhere with pathological optimism. We believe in being humble and highly engaged in the work we do, while also working together seamlessly for a common goal.
We are fueled by the opportunity to give people their lives back. And we believe that it begins with YOU! At PROCEPT, we push beyond just finding a work/life balance; we strive to find a work/life blend, a professional world that you are honoured and impassioned to belong to, one that you can proudly share with your family, friends, and acquaintances.
An opportunity at PROCEPT BioRobotics won’t just be about finding a job. It will be an opportunity for you to join a community devoted to making a difference in this world!
Benefits of Working at PROCEPT:
- Comprehensive health and wellness benefits for employees.
- Full medical coverage, wellness programs, on-site gym.
- 401(k) plan with employer match, disability coverage, life insurance.
- Wellbeing benefits, flexible or paid time off, paid parental leave, paid holidays, and other benefits.
PROCEPT BioRobotics is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind on the basis of race, colour, national origin, religion, gender, gender identity, sexual orientation, disability, genetic information, pregnancy, age, or any other protected status set forth in federal, state, or local laws.
Procept is committed to fair and equitable compensation practices. The pay range(s) for this role represents a base salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate.
We’ll provide you training for, and ask you to maintain trained status for, and comply with, all relevant aspects of the PROCEPT BioRobotics Quality Management System to ensure product and support regulatory compliance. We would also ask you to understand and adhere to the PROCEPT BioRobotics Quality & EHS policies.
Clinical Specialist - United Kingdom employer: PROCEPT BioRobotics
PROCEPT BioRobotics is an exceptional employer that fosters a collaborative and innovative work culture, empowering employees to make a meaningful impact in the field of robotic surgery. With a strong focus on professional development and growth opportunities, team members are encouraged to expand their skills while contributing to the advancement of cutting-edge medical technology. Located in the UK, employees benefit from a dynamic environment that values regulatory compliance and patient safety, making it a rewarding place to work for those passionate about healthcare solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Clinical Specialist - United Kingdom
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like PROCEPT BioRobotics.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at PROCEPT BioRobotics.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like PROCEPT BioRobotics, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Clinical Specialist - United Kingdom
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at PROCEPT BioRobotics.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at PROCEPT BioRobotics.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to PROCEPT BioRobotics. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at PROCEPT BioRobotics. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at PROCEPT BioRobotics
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research PROCEPT BioRobotics’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
