At a Glance
- Tasks: Configure our IntelliPen software to meet client needs and enhance user experience.
- Company: Join an award-winning tech company transforming the pensions industry.
- Benefits: Enjoy 25 days holiday, private medical insurance, and a vibrant work culture.
- Other info: Be part of a passionate team with excellent career growth opportunities.
- Why this job: Make a real impact by customising software that improves people's financial futures.
- Qualifications: Experience in software implementation and strong communication skills required.
The predicted salary is between 36000 - 60000 £ per year.
About us
Procentia, part of the Brightwell Group, is an award-winning software and technology company specialising in the Pensions and Pension Risk Transfer/Bulk Purchase Annuities market. Established in 2002, the business is renowned for its web-based pensions administration and management system, IntelliPen.
Procentia’s products and solutions help pension schemes and administrators of all types and sizes manage exceptional volumes of data, meet the demand for self-serve technology, and provide meaningful, consumer-like experiences that users expect from modern online financial platforms while minimising the need for administrator intervention and involvement.
With offices in the UK and North America, Procentia supports some of the largest pension schemes, insurers and retirement plans across the private and public sectors, including BP, British Airways Pension Scheme, BTPS, Chicago Transit Authority, Legal & General Retirement America, Retirement System City of Detroit, Rolls-Royce, Royal London, and Universities Superannuation Scheme.
About us Procentia is an award-winning software and technology company specialising in the Pensions and Bulk Purchase Annuities market. We design intelligent solutions that put administrators and members at the heart of any pension scheme. Established in 2002, we’re renowned for our web-based pensions administration and management system, IntelliPen. Our platform helps clients meet the demand for self-serve technology and provide meaningful consumer-like experiences expected from online platforms. Trusted by administrators, employers and trustees, our software is widely regarded as the most comprehensive and feature-rich platform for modern pensions management. IntelliPen comprises a suite of integrated modular systems that streamline processes from new member registration to online self-serve retirement, and enables collaboration on the same workflows. It delivers up to 90% time and cost efficiencies by automating member retirements, validation, benefit calculations, reporting and pensioner payroll. With offices in the UK and North America, we support some of the largest pension schemes and plans across the private and public sectors. We've been named 'Pension Technology Firm of the Year 2024' at the Pensions Age Awards, and voted ‘No.1 UK Pension Administration Software Provider’ in 2022 and 2023. Procentia People are a community of passionate specialists dedicated to developing best-in-class software solutions and client service. We’re a vibrant assortment, everyone is welcome here. We’re proud of our welcoming and open culture, and our Values. They’re not just words on paper – we’re dedicated to living them every day
The job: As an Implementation Consultant you will report to a Team Leader and collaborate with all colleagues in the business. The purpose of this role is to configure our IntelliPen suite of products for our clients. To be successful as an Implementation Consultant, you should be proficient in the use of TSQL, XML and able to work well as part of a team. Ultimately, an outstanding Implementation Consultant will demonstrate sound technical knowledge as well as exceptional analytical, communication, and customer service skills.
Here's what you'll be doing: You are responsible for all aspects of configuring our “IntelliPen” administration system to meet our clients’ requirements, including but not limited to, the configuration of workflows, data maintenance screens, interfaces with other systems, pensioner payroll, data migrations, reports and benefit calculations. Meeting with clients to gather requirements Communicating with clients throughout the software customisation process to obtain feedback and approval. Customising software systems based on clients’ individual needs and specifications. Educating clients on how to use IntelliPen and customised system features. Engaging with our training team when required. Creating documentation for clients and for internal use where appropriate. Support in the software release process when required. Support in the software upgrade process when required. Build credibility with team members and all internal and external clients
Key skills and experience: Experience in implementing software systems • Adaptable and agile • Be a responsible and reliable professional, with a consultative approach • An understanding of business processes and workflows • Ability to learn new technologies quickly • The ability to prioritise, meet deadlines and deliver rapid outcomes • Confidence to adapt and learn new programmes and systems • Excellent verbal, written communication and organisational skills • High degree of numeracy • Configuring or developing pensions or financial services software • Microsoft – full Suite • Managing databases using Microsoft SQL Server Management Studio • Experience of T-SQL • Alternative programming knowledge, even if only from developing Excel macros or similar
Lets talk about what's in it for you... · 25 days holiday (plus public holidays) increasing with length of service up to a maximum of 28 days, with carry over of up to 1 week · Buying and Selling holiday (up to 1 week) · Volunteer day · 5% Employer contribution pension · Life Assurance · Private Medical Insurance · Employee Assistance Programme (EAP) · Health care cash plan · Tusker – Electric Car Leasing scheme · And many more..
·
Lets talk about what's in it for you...
· 25 days holiday (plus public holidays) increasing with length of service up to a maximum of 28 days, with carry over of up to 1 week
· Buying and Selling holiday (up to 1 week)
· Volunteer day
· 5% Employer contribution pension
· Life Assurance
· Private Medical Insurance
· Employee Assistance Programme (EAP)
· Health care cash plan
· Tusker – Electric Car Leasing scheme
Don’t meet every requirement?
We know that some candidates, particularly women, disabled people, LGBTQ+ individuals, neurodivergent people, and those from ethnic minority backgrounds, may hesitate to apply unless they meet every listed requirement. At Procentia, we’re committed to building a diverse, inclusive workplace where everyone can thrive. If this role excites you but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway. You could be a great fit for this role or another opportunity within our team.
Implementation Consultant in Bristol employer: Procentia
Procentia, part of the Brightwell Group, is an exceptional employer that fosters a collaborative and inclusive work culture, offering meaningful opportunities for professional growth in the dynamic field of pensions technology. With a strong commitment to employee well-being, we provide generous benefits including 25 days of holiday, private medical insurance, and a supportive environment that encourages diversity and innovation. Located in the UK, our team thrives on building strong relationships across various departments, ensuring that every employee can contribute to our mission while enjoying a fulfilling work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Implementation Consultant in Bristol
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Procentia values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Procentia might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Procentia!
✨Direct Apply to Procentia
Let's not forget to apply directly through the Procentia website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Implementation Consultant in Bristol
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Procentia.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Procentia. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Procentia
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
