Implementation Consultant
Implementation Consultant

Implementation Consultant

Bristol Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Configure our IntelliPen software to meet client needs and enhance user experience.
  • Company: Join an award-winning tech company transforming the pensions industry.
  • Benefits: Enjoy 25 days holiday, private medical insurance, and a vibrant work culture.
  • Why this job: Make a real impact by customising software that improves people's financial futures.
  • Qualifications: Experience in software implementation and strong communication skills required.
  • Other info: Be part of a passionate team with excellent career growth opportunities.

The predicted salary is between 36000 - 60000 £ per year.

About us

Procentia is an award-winning software and technology company specialising in the Pensions and Bulk Purchase Annuities market. We design intelligent solutions that put administrators and members at the heart of any pension scheme.

Established in 2002, we’re renowned for our web-based pensions administration and management system, IntelliPen. Our platform helps clients meet the demand for self-serve technology and provide meaningful consumer-like experiences expected from online platforms.

Trusted by administrators, employers and trustees, our software is widely regarded as the most comprehensive and feature-rich platform for modern pensions management.

IntelliPen comprises a suite of integrated modular systems that streamline processes from new member registration to online self-serve retirement, and enables collaboration on the same workflows. It delivers up to 90% time and cost efficiencies by automating member retirements, validation, benefit calculations, reporting and pensioner payroll.

With offices in the UK and North America, we support some of the largest pension schemes and plans across the private and public sectors.

We\’ve been named \’Pension Technology Firm of the Year 2024\’ at the Pensions Age Awards, and voted ‘No.1 UK Pension Administration Software Provider’ in 2022 and 2023.

Procentia People are a community of passionate specialists dedicated to developing best-in-class software solutions and client service. We’re a vibrant assortment, everyone is welcome here.

We’re proud of our welcoming and open culture, and our Values. They’re not just words on paper – we’re dedicated to living them every day.

The job

As an Implementation Consultant you will report to a Team Leader and collaborate with all colleagues in the business. The purpose of this role is to configure our IntelliPen suite of products for our clients. To be successful as an Implementation Consultant, you should be proficient in the use of TSQL, XML and able to work well as part of a team. Ultimately, an outstanding Implementation Consultant will demonstrate sound technical knowledge as well as exceptional analytical, communication, and customer service skills.

Responsibilities

  • You are responsible for all aspects of configuring our “IntelliPen” administration system to meet our clients’ requirements, including but not limited to, the configuration of workflows, data maintenance screens, interfaces with other systems, pensioner payroll, data migrations, reports and benefit calculations.
  • Meeting with clients to gather requirements
  • Communicating with clients throughout the software customisation process to obtain feedback and approval.
  • Customising software systems based on clients’ individual needs and specifications.
  • Educating clients on how to use IntelliPen and customised system features. Engaging with our training team when required.
  • Creating documentation for clients and for internal use where appropriate.
  • Support in the software release process when required.
  • Support in the software upgrade process when required.
  • Build credibility with team members and all internal and external clients.

Qualifications

  • Experience in implementing software systems
  • Adaptable and agile
  • Be a responsible and reliable professional, with a consultative approach
  • An understanding of business processes and workflows
  • Ability to learn new technologies quickly
  • The ability to prioritise, meet deadlines and deliver rapid outcomes
  • Confidence to adapt and learn new programmes and systems
  • Excellent verbal, written communication and organisational skills
  • High degree of numeracy
  • Configuring or developing pensions or financial services software
  • Microsoft – full Suite
  • Managing databases using Microsoft SQL Server Management Studio
  • Experience of T-SQL
  • Alternative programming knowledge, even if only from developing Excel macros or similar

Benefits

  • 25 days holiday (plus public holidays) increasing with length of service up to a maximum of 28 days, with carry over of up to 1 week
  • Buying and Selling holiday (up to 1 week)
  • Volunteer day
  • 5% Employer contribution pension
  • Life Assurance
  • Private Medical Insurance
  • Employee Assistance Programme (EAP)
  • Health care cash plan
  • Tusker – Electric Car Leasing scheme
  • And many more..

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Implementation Consultant employer: Procentia

Procentia is an exceptional employer, offering a vibrant and inclusive work culture where every team member is valued. As an Implementation Consultant, you will benefit from generous holiday allowances, a supportive pension scheme, and opportunities for professional growth within a leading software company in the pensions sector. With a commitment to innovation and client service, Procentia fosters an environment that encourages collaboration and personal development, making it an ideal place for those seeking meaningful and rewarding employment.
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Contact Detail:

Procentia Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Implementation Consultant

Tip Number 1

Network like a pro! Reach out to current or former employees at Procentia on LinkedIn. Ask them about their experiences and any tips they might have for landing the Implementation Consultant role. Personal connections can give you insights that job descriptions just can't.

Tip Number 2

Prepare for the interview by diving deep into IntelliPen. Familiarise yourself with its features and think about how your skills in TSQL and XML can enhance the product. Show us that you’re not just a candidate, but someone who’s genuinely excited about what we do!

Tip Number 3

Practice your communication skills! As an Implementation Consultant, you'll need to explain complex tech stuff to clients. Try role-playing with a friend or family member to get comfortable with breaking down technical jargon into simple terms.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining the Procentia team. Let’s make it happen!

We think you need these skills to ace Implementation Consultant

T-SQL
XML
Software Configuration
Client Communication
Analytical Skills
Customer Service Skills
Documentation Creation
Data Migration
Pension Software Knowledge
Microsoft SQL Server Management Studio
Business Process Understanding
Adaptability
Organisational Skills
Numeracy

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Implementation Consultant role. Highlight your experience with TSQL, XML, and any relevant software implementation projects. We want to see how your skills align with what we do at Procentia!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background makes you a great fit for our team. Don’t forget to mention your understanding of business processes and workflows.

Showcase Your Communication Skills: As an Implementation Consultant, communication is key. In your application, demonstrate your ability to communicate effectively, both in writing and verbally. Share examples of how you've engaged with clients or collaborated with teams in the past.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!

How to prepare for a job interview at Procentia

Know Your Tech

Make sure you brush up on your TSQL and XML skills before the interview. Procentia is looking for someone who can hit the ground running, so being able to discuss your technical knowledge confidently will really impress them.

Understand the Product

Familiarise yourself with IntelliPen and its features. Being able to talk about how you would configure the system to meet client needs shows that you’re proactive and genuinely interested in the role.

Showcase Your Communication Skills

As an Implementation Consultant, you'll need to communicate effectively with clients. Prepare examples of how you've successfully gathered requirements or educated clients in the past to demonstrate your strong communication abilities.

Emphasise Teamwork

Procentia values collaboration, so be ready to share experiences where you’ve worked as part of a team. Highlight how you’ve built credibility with colleagues and clients alike, as this will show you’re a good fit for their culture.

Implementation Consultant
Procentia
Location: Bristol

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