Procentia, part of the Brightwell Group, seeks a Client Services Analyst to support the delivery of client services and governance. You will lead monthly service reviews, present performance insights and drive improvement opportunities for allocated clients.
The role involves coordinating across Support, Product, Delivery and Engineering teams to ensure a proactive, high-quality service experience and robust reporting. Strong communication and data analysis skills are essential.
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Client Services Analyst: Service Insights & Governance employer: Procentia
Procentia, part of the Brightwell Group, is an exceptional employer that fosters a collaborative and inclusive work culture, making it an ideal place for professionals seeking meaningful careers in the technology sector. With a strong focus on employee growth, Procentia offers comprehensive benefits including generous holiday allowances, private medical insurance, and a commitment to diversity, ensuring that all employees feel valued and supported. Located in the UK, Procentia provides a dynamic environment where you can contribute to innovative solutions in the pensions market while enjoying a healthy work-life balance.
