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- Tasks: Manage supplier relationships and ensure efficient delivery of goods and services.
- Company: Procentia, an award-winning software company in the pensions sector.
- Benefits: 25 days holiday, private medical insurance, and a pension contribution.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Join a vibrant team and make a real impact in supplier management.
- Qualifications: Experience in supplier management and strong negotiation skills required.
The predicted salary is between 45000 - 55000 £ per year.
About us
Procentia is an award-winning software and technology company specialising in the Pensions and Bulk Purchase Annuities market. We design intelligent solutions that put administrators and members at the heart of any pension scheme. Established in 2002, we’re renowned for our web-based pensions administration and management system, IntelliPen. Our platform helps clients meet the demand for self-serve technology and provide meaningful consumer-like experiences expected from online platforms.
Trusted by administrators, employers and trustees, our software is widely regarded as the most comprehensive and feature-rich platform for modern pensions management. IntelliPen comprises a suite of integrated modular systems that streamline processes from new member registration to online self-serve retirement, and enables collaboration on the same workflows. It delivers up to 90% time and cost efficiencies by automating member retirements, validation, benefit calculations, reporting and pensioner payroll.
With offices in the UK and North America, we support some of the largest pension schemes and plans across the private and public sectors. We've been named 'Pension Technology Firm of the Year 2024' at the Pensions Age Awards, and voted ‘No.1 UK Pension Administration Software Provider’ in 2022 and 2023.
Procentia People are a community of passionate specialists dedicated to developing best-in-class software solutions and client service. We’re a vibrant assortment, everyone is welcome here. We’re proud of our welcoming and open culture, and our Values. They’re not just words on paper – we’re dedicated to living them every day.
The job:
We are seeking a Supplier Manager to be responsible for managing the company’s portfolio of suppliers focussing on servicing one of our biggest and most strategic clients, to make sure that goods and services — including software, IT services, and general business supplies — are delivered efficiently, cost-effectively, and in line with agreed contractual, commercial, and service expectations.
The role assures supplier performance, manages risks, drives value for money, and supports the wider business in achieving operational and strategic objectives through effective supplier relationship management.
Here's what you'll be doing:
- Supplier Relationship & Performance Management
- Act as the main point of contact for supplier relationship management across software, IT services, and general business suppliers.
- Develop and maintain strong, collaborative relationships with key suppliers to ensure delivery against contracts and service levels.
- Lead regular supplier review meetings to monitor performance, address issues, and identify opportunities for improvement.
- Manage supplier escalations and resolve disputes in a professional and commercially sensible manner.
- Contract & Commercial Management
- Oversee the full supplier lifecycle — onboarding, contracting, performance monitoring, renewal, and exit.
- Ensure supplier contracts are current, compliant, and commercially sound.
- Work with Legal and Commercial colleagues to negotiate and review terms and conditions, service level agreements (SLAs), and key performance indicators (KPIs).
- Risk, Compliance & Governance
- Financial & Operational Oversight
- Continuous Improvement
Key skills and experience:
- Proven experience in supplier management, vendor management, or procurement — ideally within a software, IT, or technology-driven organisation.
- Strong commercial acumen and negotiation skills.
- Experience managing supplier performance through SLAs, KPIs, and governance frameworks.
- Excellent communication and stakeholder management skills.
- Knowledge of contract management principles and risk assessment.
- Competent in Microsoft Excel, contract databases, and supplier management tools.
Lets talk about what's in it for you...
- 25 days holiday (plus public holidays) increasing with length of service up to a maximum of 28 days, with carry over of up to 1 week
- Buying and Selling holiday (up to 1 week)
- Volunteer day
- 5% Employer contribution pension
- Life Assurance
- Private Medical Insurance
- Employee Assistance Programme (EAP)
- Health care cash plan
- Tusker – Electric Car Leasing scheme
Don’t meet every requirement?
We know that some candidates, particularly women, disabled people, LGBTQ+ individuals, neurodivergent people, and those from ethnic minority backgrounds, may hesitate to apply unless they meet every listed requirement. At Procentia, we’re committed to building a diverse, inclusive workplace where everyone can thrive. If this role excites you but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway. You could be a great fit for this role or another opportunity within our team.
Vendor Manager in Bristol employer: Procentia
Contact Detail:
Procentia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vendor Manager in Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might know someone at Procentia. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by researching Procentia's values and recent achievements. Show us you’re not just another candidate; demonstrate how you align with our culture and goals.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience in supplier management can directly benefit Procentia. We want to hear how you can drive value and improve our supplier relationships.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Vendor Manager in Bristol
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the Vendor Manager role. We want to see how you can bring value to our team, so don’t hold back on showcasing your relevant skills!
Showcase Your Achievements: When writing your application, include specific examples of your past successes in supplier management or procurement. We love to see quantifiable results, so if you’ve saved costs or improved processes, let us know!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly understand your fit for the role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Procentia
✨Know Your Suppliers
Before the interview, research Procentia's key suppliers and their roles in the business. Understanding their services and how they align with the company's goals will show your genuine interest and help you discuss supplier management strategies effectively.
✨Showcase Your Negotiation Skills
Prepare examples of past negotiations you've led or been involved in. Highlight your approach to achieving win-win outcomes and how you’ve resolved disputes. This will demonstrate your strong commercial acumen and negotiation skills, which are crucial for the Vendor Manager role.
✨Emphasise Relationship Management
Be ready to discuss how you build and maintain strong relationships with suppliers. Share specific instances where your communication and stakeholder management skills have led to improved supplier performance or successful collaborations.
✨Understand Compliance and Risk Management
Brush up on contract management principles and risk assessment strategies. Be prepared to talk about how you ensure compliance and governance in supplier management, as this is a key aspect of the role at Procentia.