At a Glance
- Tasks: Lead User Acceptance Testing to ensure client satisfaction and successful software delivery.
- Company: Award-winning tech company specialising in pensions and annuities.
- Benefits: Generous holiday, pension contributions, private medical insurance, and electric car leasing.
- Other info: Diverse and inclusive workplace committed to your growth.
- Why this job: Join a vibrant team and make a real impact on client success.
- Qualifications: Experience in managing UAT for complex software solutions and strong stakeholder management skills.
The predicted salary is between 50000 - 60000 € per year.
About us
Procentia is an award-winning software and technology company specialising in the Pensions and Bulk Purchase Annuities market. We design intelligent solutions that put administrators and members at the heart of any pension scheme. Established in 2002, we’re renowned for our web-based pensions administration and management system, IntelliPen. Our platform helps clients meet the demand for self-serve technology and provide meaningful consumer-like experiences expected from online platforms. Trusted by administrators, employers and trustees, our software is widely regarded as the most comprehensive and feature-rich platform for modern pensions management. IntelliPen comprises a suite of integrated modular systems that streamline processes from new member registration to online self-serve retirement, and enables collaboration on the same workflows. It delivers up to 90% time and cost efficiencies by automating member retirements, validation, benefit calculations, reporting and pensioner payroll. With offices in the UK and North America, we support some of the largest pension schemes and plans across the private and public sectors. We've been named 'Pension Technology Firm of the Year 2024' at the Pensions Age Awards, and voted ‘No.1 UK Pension Administration Software Provider’ in 2022 and 2023.
Procentia People are a community of passionate specialists dedicated to developing best-in-class software solutions and client service. We’re a vibrant assortment, everyone is welcome here. We’re proud of our welcoming and open culture, and our Values. They’re not just words on paper – we’re dedicated to living them every day.
The job:
The UAT Manager is accountable for ensuring a smooth, successful, and client‑centric User Acceptance Testing (UAT) phase for solutions delivered by the organisation. Operating within a technology supplier intermediary, the role acts as a key bridge between clients, internal delivery teams, and external vendors to ensure solutions meet agreed client requirements and are accepted with confidence. The UAT Manager leads a team of Test Engineers focused on supporting client success during UAT, validating that delivered solutions meet functional and non‑functional requirements, and ensuring UAT completes on time, with minimal friction and high client satisfaction.
Here's what you'll be doing:
- Client Success & Stakeholder Management
- UAT Planning & Delivery
- Requirements Validation & Quality Assurance
- Team Leadership & Capability
- Continuous Improvement
Key skills and experience:
- Proven experience managing UAT for complex software solutions within a technology supplier or as a client implementation.
- Strong understanding of requirements validation, bug management, and QA and UAT governance.
- Demonstrable experience leading and developing testing or quality assurance teams, or relevant adjacent discipline.
- Exceptional stakeholder management skills with the ability to engage confidently with non‑technical client users.
Lets talk about what's in it for you...
- 25 days holiday (plus public holidays) increasing with length of service up to a maximum of 28 days, with carry over of up to 1 week
- Buying and Selling holiday (up to 1 week)
- Volunteer day
- 5% Employer contribution pension
- Life Assurance
- Private Medical Insurance
- Employee Assistance Programme (EAP)
- Health care cash plan
- Tusker – Electric Car Leasing scheme
Don’t meet every requirement? We know that some candidates, particularly women, disabled people, LGBTQ+ individuals, neurodivergent people, and those from ethnic minority backgrounds, may hesitate to apply unless they meet every listed requirement. At Procentia, we’re committed to building a diverse, inclusive workplace where everyone can thrive. If this role excites you but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway. You could be a great fit for this role or another opportunity within our team.
UAT Manager in Bristol employer: Procentia
Procentia is an exceptional employer, offering a vibrant and inclusive work culture that prioritises employee well-being and professional growth. With generous benefits such as 25 days of holiday, private medical insurance, and a commitment to diversity, Procentia fosters an environment where every team member can thrive while contributing to innovative solutions in the pensions sector. Located in the UK, the company is renowned for its award-winning software and technology, making it an exciting place for passionate individuals to develop their careers.
StudySmarter Expert Advice🤫
We think this is how you could land UAT Manager in Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a UAT Manager role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to UAT management. Think about your past experiences and how they align with what Procentia is looking for. Show them you can lead a team and ensure client success with confidence!
✨Tip Number 3
Don’t forget to showcase your soft skills! Being able to engage confidently with non-technical users is key for this role. Share examples of how you’ve successfully managed stakeholders in the past during your conversations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Procentia team and being part of our vibrant community.
We think you need these skills to ace UAT Manager in Bristol
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the UAT Manager role. Highlight your experience in managing UAT for complex software solutions and any relevant skills that align with what Procentia is looking for. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about the role and how your background makes you a perfect fit. Don’t forget to mention your stakeholder management skills and how you’ve led teams in the past.
Showcase Your Achievements:When detailing your experience, focus on specific achievements that demonstrate your ability to deliver successful UAT phases. Numbers and outcomes speak volumes, so if you’ve improved processes or client satisfaction, let us know!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Procentia
✨Know Your UAT Inside Out
Make sure you understand the User Acceptance Testing process thoroughly. Familiarise yourself with how it fits into the software development lifecycle, especially in relation to client requirements and stakeholder management. This will help you articulate your experience and demonstrate your expertise during the interview.
✨Showcase Your Leadership Skills
As a UAT Manager, you'll be leading a team of Test Engineers. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any specific strategies you've used to motivate your team and ensure high-quality outcomes.
✨Prepare for Stakeholder Scenarios
Expect questions about how you handle stakeholder management. Think of scenarios where you've engaged with non-technical users and resolved their concerns. Being able to communicate effectively with clients is crucial, so practice articulating your approach to building relationships and ensuring client satisfaction.
✨Continuous Improvement Mindset
Procentia values continuous improvement, so be ready to discuss how you've implemented changes in previous roles. Share specific examples of how you've identified areas for improvement in UAT processes and the positive impact those changes had on project outcomes or client satisfaction.
