At a Glance
- Tasks: Lead UAT for client-centric software solutions and ensure high-quality delivery.
- Company: Join a dynamic tech company focused on client success and innovation.
- Benefits: Enjoy 25 days holiday, private medical insurance, and an electric car leasing scheme.
- Other info: Diverse and inclusive workplace where everyone can thrive.
- Why this job: Make a real impact by ensuring clients receive top-notch software solutions.
- Qualifications: Experience in UAT management and strong stakeholder engagement skills.
The predicted salary is between 50000 - 60000 £ per year.
The UAT Manager is accountable for ensuring a smooth, successful, and client‑centric User Acceptance Testing (UAT) phase for solutions delivered by the organisation. Operating within a technology supplier intermediary, the role acts as a key bridge between clients, internal delivery teams, and external vendors to ensure solutions meet agreed client requirements and are accepted with confidence. The UAT Manager leads a team of Test Engineers focused on supporting client success during UAT, validating that delivered solutions meet functional and non‑functional requirements, and ensuring UAT completes on time, with minimal friction and high client satisfaction.
What's On Your Plate
- Client Success & Stakeholder Management
- UAT Planning & Delivery
- Requirements Validation & Quality Assurance
- Team Leadership & Capability
- Continuous Improvement
Key Skills and Experience
- Proven experience managing UAT for complex software solutions within a technology supplier or as a client implementation.
- Strong understanding of requirements validation, bug management, and QA and UAT governance.
- Demonstrable experience leading and developing testing or quality assurance teams, or relevant adjacent discipline.
- Exceptional stakeholder management skills with the ability to engage confidently with non‑technical client users.
What’s in It For You
- 25 days holiday (plus public holidays) increasing with length of service up to a maximum of 28 days, with carry over of up to 1 week
- Buying and Selling holiday (up to 1 week)
- Volunteer day
- 5% Employer contribution pension
- Life Assurance
- Private Medical Insurance
- Employee Assistance Programme (EAP)
- Health care cash plan
- Tusker – Electric Car Leasing scheme
We know that some candidates, particularly women, disabled people, LGBTQ+ individuals, neurodivergent people, and those from ethnic minority backgrounds, may hesitate to apply unless they meet every listed requirement. At Procentia, we’re committed to building a diverse, inclusive workplace where everyone can thrive. If this role excites you but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway. You could be a great fit for this role or another opportunity within our team.
UAT Lead: Client Success & Quality Assurance in Bristol employer: Procentia
Procentia is an exceptional employer that prioritises client success and employee well-being, offering a supportive work culture where team leadership and continuous improvement are at the forefront. With generous benefits such as 25 days of holiday, private medical insurance, and a commitment to diversity and inclusion, employees are empowered to grow and thrive in their careers while making a meaningful impact in the technology sector.
StudySmarter Expert Advice🤫
We think this is how you could land UAT Lead: Client Success & Quality Assurance in Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might know someone at the company you're eyeing. A friendly chat can sometimes lead to a referral, which is gold when it comes to landing that interview.
✨Tip Number 2
Prepare for the interview by researching the company and its culture. Understand their products and services, especially how they handle UAT and client success. This will help you tailor your answers and show them you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Get a friend or mentor to do mock interviews with you. Focus on common questions related to UAT management and stakeholder engagement. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our team and ready to contribute to client success and quality assurance.
We think you need these skills to ace UAT Lead: Client Success & Quality Assurance in Bristol
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in UAT and client success. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects!
Showcase Your Leadership Skills:As a UAT Lead, you'll be managing a team, so it's crucial to demonstrate your leadership experience. Share examples of how you've successfully led teams or projects in the past, and how you’ve contributed to client satisfaction.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key achievements stand out. This helps us quickly see why you’d be a great fit!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Procentia
✨Know Your UAT Inside Out
Make sure you understand the User Acceptance Testing process thoroughly. Brush up on your knowledge of requirements validation, bug management, and QA governance. Being able to discuss these topics confidently will show that you're not just familiar with the role but also passionate about ensuring client success.
✨Showcase Your Leadership Skills
As a UAT Lead, you'll be managing a team of Test Engineers. Prepare examples of how you've successfully led teams in the past, focusing on your ability to develop talent and foster collaboration. Highlight any specific instances where your leadership directly contributed to a successful UAT phase.
✨Engage with Stakeholders
Exceptional stakeholder management is key for this role. Think of examples where you've effectively communicated with non-technical users or clients. Be ready to discuss how you’ve navigated challenges in stakeholder engagement and ensured their needs were met during the testing process.
✨Emphasise Continuous Improvement
This role values continuous improvement, so come prepared with ideas on how to enhance UAT processes. Share any experiences where you've implemented changes that led to better outcomes, whether it’s through new tools, methodologies, or team practices. This shows that you're proactive and committed to excellence.
