At a Glance
- Tasks: Manage supplier relationships and ensure efficient delivery of goods and services.
- Company: Award-winning software company in the pensions sector with a vibrant culture.
- Benefits: 25 days holiday, private medical insurance, and electric car leasing scheme.
- Other info: Diverse and inclusive workplace where everyone is welcome.
- Why this job: Join a dynamic team and make a real impact on strategic client relationships.
- Qualifications: Experience in supplier management and strong negotiation skills required.
The predicted salary is between 45000 - 55000 £ per year.
About us
Procentia is an award-winning software and technology company specialising in the Pensions and Bulk Purchase Annuities market. We design intelligent solutions that put administrators and members at the heart of any pension scheme. Established in 2002, we’re renowned for our web-based pensions administration and management system, IntelliPen. Our platform helps clients meet the demand for self-serve technology and provide meaningful consumer-like experiences expected from online platforms. Trusted by administrators, employers and trustees, our software is widely regarded as the most comprehensive and feature-rich platform for modern pensions management.
IntelliPen comprises a suite of integrated modular systems that streamline processes from new member registration to online self-serve retirement, and enables collaboration on the same workflows. It delivers up to 90% time and cost efficiencies by automating member retirements, validation, benefit calculations, reporting and pensioner payroll. With offices in the UK and North America, we support some of the largest pension schemes and plans across the private and public sectors. We've been named 'Pension Technology Firm of the Year 2024' at the Pensions Age Awards, and voted ‘No.1 UK Pension Administration Software Provider’ in 2022 and 2023.
Procentia People are a community of passionate specialists dedicated to developing best-in-class software solutions and client service. We’re a vibrant assortment, everyone is welcome here. We’re proud of our welcoming and open culture, and our Values. They’re not just words on paper – we’re dedicated to living them every day.
The job:
We are seeking a Supplier Manager to be responsible for managing the company’s portfolio of suppliers focussing on servicing one of our biggest and most strategic clients, to make sure that goods and services — including software, IT services, and general business supplies — are delivered efficiently, cost-effectively, and in line with agreed contractual, commercial, and service expectations. The role assures supplier performance, manages risks, drives value for money, and supports the wider business in achieving operational and strategic objectives through effective supplier relationship management.
Here's what you'll be doing:
- Supplier Relationship & Performance Management
- Act as the main point of contact for supplier relationship management across software, IT services, and general business suppliers.
- Develop and maintain strong, collaborative relationships with key suppliers to ensure delivery against contracts and service levels.
- Lead regular supplier review meetings to monitor performance, address issues, and identify opportunities for improvement.
- Manage supplier escalations and resolve disputes in a professional and commercially sensible manner.
- Contract & Commercial Management
- Oversee the full supplier lifecycle — onboarding, contracting, performance monitoring, renewal, and exit.
- Ensure supplier contracts are current, compliant, and commercially sound.
- Work with Legal and Commercial colleagues to negotiate and review terms and conditions, service level agreements (SLAs), and key performance indicators (KPIs).
- Risk, Compliance & Governance
- Financial & Operational Oversight
- Continuous Improvement
Key skills and experience:
- Proven experience in supplier management, vendor management, or procurement — ideally within a software, IT, or technology-driven organisation.
- Strong commercial acumen and negotiation skills.
- Experience managing supplier performance through SLAs, KPIs, and governance frameworks.
- Excellent communication and stakeholder management skills.
- Knowledge of contract management principles and risk assessment.
- Competent in Microsoft Excel, contract databases, and supplier management tools.
Lets talk about what's in it for you...
- 25 days holiday (plus public holidays) increasing with length of service up to a maximum of 28 days, with carry over of up to 1 week
- Buying and Selling holiday (up to 1 week)
- Volunteer day
- 5% Employer contribution pension
- Life Assurance
- Private Medical Insurance
- Employee Assistance Programme (EAP)
- Health care cash plan
- Tusker – Electric Car Leasing scheme
Don’t meet every requirement?
We know that some candidates, particularly women, disabled people, LGBTQ+ individuals, neurodivergent people, and those from ethnic minority backgrounds, may hesitate to apply unless they meet every listed requirement. At Procentia, we’re committed to building a diverse, inclusive workplace where everyone can thrive. If this role excites you but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway. You could be a great fit for this role or another opportunity within our team.
Supplier Manager in Bristol employer: Procentia
Procentia is an exceptional employer, offering a vibrant and inclusive work culture that prioritises employee well-being and professional growth. With generous benefits such as 25 days of holiday, private medical insurance, and a commitment to diversity, Procentia fosters an environment where every team member can thrive while contributing to innovative solutions in the pensions technology sector.
StudySmarter Expert Advice🤫
We think this is how you could land Supplier Manager in Bristol
✨Get Savvy with Industry Perks
Join procurement and purchasing forums or groups where pros hang out, like CIPS (Chartered Institute of Procurement & Supply). They'll share the inside scoop on job openings that might not show up on traditional job boards!
✨Show Off Your Skills
Consider creating a portfolio that outlines your achievements in procurement, like cost-saving initiatives or supplier management strategies. Having tangible evidence of your skills can really set you apart when applying to companies like Procentia.
✨Tap into Your Network
Leverage LinkedIn to connect with professionals in procurement—follow relevant hashtags, join groups, and engage in discussions. This is a great way to get noticed by potential employers before they even post a job!
✨Keep Your Eyes on Job Boards
With full-time positions, timing can be everything. Set alerts on job boards specifically for procurement roles. Don't wait for a job posting to close; apply through our website as soon as you see a fit—being proactive can give you the edge!
We think you need these skills to ace Supplier Manager in Bristol
Some tips for your application 🫡
Show Off Your Procurement Know-How:When you're crafting your CV, make sure to highlight any procurement-specific skills you've got. Talk about your experience with supplier negotiations, cost analysis, or inventory management. If you’ve used software like SAP or Oracle, don’t forget to mention that too – it shows you know your way around the tech side of things!
Quantify Your Achievements:In procurement, numbers matter. Use your CV and cover letter to showcase any quantifiable achievements you've made in reducing costs or improving efficiencies. For example, mentioning that you helped save 20% on purchasing costs last year is way more impressive than just saying you managed the budget!
Tailor Your Cover Letter to Procentia:Your cover letter should read like you’re chatting directly to Procentia. Research the company’s procurement strategy, mention how your skills align with their goals, and share your enthusiasm for contributing to their success. This personal touch can really set you apart from the crowd!
Professional Certs Can Go a Long Way:If you've got any procurement-related certifications, such as CIPS or APICS, make sure they're front and centre on your CV. These qualifications show you're serious about your career in procurement and are committed to continuous learning. It’s a great way to signal your expertise and dedication to potential employers like Procentia.
How to prepare for a job interview at Procentia
✨Show Off Your Negotiation Skills
In procurement, strong negotiation skills are key. Be ready to share examples of past negotiations where you've successfully saved costs or improved supplier terms. We want to hear how you approached those situations and the strategies you used to achieve positive outcomes!
✨Know Your Tools
Make sure you’re familiar with procurement software and tools commonly used in the industry, such as SAP Ariba or Coupa. Come prepared to discuss any experiences you've had with these tools or similar platforms, as we need someone who can hit the ground running at Procentia!
✨Understand Market Trends
As a procurement professional, being aware of market trends can set you apart. Brush up on recent developments in supply chain management or procurement best practices and think about how they could impact your role at Procentia. Bringing a current perspective will show your enthusiasm for the industry.
✨Demonstrate Your Team Player Attitude
A full-time position means you'll be working closely with various teams. Be prepared to discuss how you collaborate with others, manage conflicts, and build relationships with stakeholders. Sharing anecdotes about past teamwork experiences will highlight your ability to fit into Procentia's culture.
