At a Glance
- Tasks: Manage supplier relationships and ensure efficient delivery of goods and services.
- Company: Award-winning software company in the pensions sector with a vibrant culture.
- Benefits: 25 days holiday, private medical insurance, and electric car leasing scheme.
- Other info: Diverse and inclusive workplace where everyone is welcome.
- Why this job: Join a dynamic team and make a real impact on strategic client relationships.
- Qualifications: Experience in supplier management and strong negotiation skills required.
The predicted salary is between 45000 - 55000 £ per year.
About us
Procentia is an award-winning software and technology company specialising in the Pensions and Bulk Purchase Annuities market. We design intelligent solutions that put administrators and members at the heart of any pension scheme. Established in 2002, we’re renowned for our web-based pensions administration and management system, IntelliPen. Our platform helps clients meet the demand for self-serve technology and provide meaningful consumer-like experiences expected from online platforms. Trusted by administrators, employers and trustees, our software is widely regarded as the most comprehensive and feature-rich platform for modern pensions management.
IntelliPen comprises a suite of integrated modular systems that streamline processes from new member registration to online self-serve retirement, and enables collaboration on the same workflows. It delivers up to 90% time and cost efficiencies by automating member retirements, validation, benefit calculations, reporting and pensioner payroll. With offices in the UK and North America, we support some of the largest pension schemes and plans across the private and public sectors. We've been named 'Pension Technology Firm of the Year 2024' at the Pensions Age Awards, and voted ‘No.1 UK Pension Administration Software Provider’ in 2022 and 2023.
Procentia People are a community of passionate specialists dedicated to developing best-in-class software solutions and client service. We’re a vibrant assortment, everyone is welcome here. We’re proud of our welcoming and open culture, and our Values. They’re not just words on paper – we’re dedicated to living them every day.
The job:
We are seeking a Supplier Manager to be responsible for managing the company’s portfolio of suppliers focussing on servicing one of our biggest and most strategic clients, to make sure that goods and services — including software, IT services, and general business supplies — are delivered efficiently, cost-effectively, and in line with agreed contractual, commercial, and service expectations. The role assures supplier performance, manages risks, drives value for money, and supports the wider business in achieving operational and strategic objectives through effective supplier relationship management.
Here's what you'll be doing:
- Supplier Relationship & Performance Management
- Act as the main point of contact for supplier relationship management across software, IT services, and general business suppliers.
- Develop and maintain strong, collaborative relationships with key suppliers to ensure delivery against contracts and service levels.
- Lead regular supplier review meetings to monitor performance, address issues, and identify opportunities for improvement.
- Manage supplier escalations and resolve disputes in a professional and commercially sensible manner.
- Contract & Commercial Management
- Oversee the full supplier lifecycle — onboarding, contracting, performance monitoring, renewal, and exit.
- Ensure supplier contracts are current, compliant, and commercially sound.
- Work with Legal and Commercial colleagues to negotiate and review terms and conditions, service level agreements (SLAs), and key performance indicators (KPIs).
- Risk, Compliance & Governance
- Financial & Operational Oversight
- Continuous Improvement
Key skills and experience:
- Proven experience in supplier management, vendor management, or procurement — ideally within a software, IT, or technology-driven organisation.
- Strong commercial acumen and negotiation skills.
- Experience managing supplier performance through SLAs, KPIs, and governance frameworks.
- Excellent communication and stakeholder management skills.
- Knowledge of contract management principles and risk assessment.
- Competent in Microsoft Excel, contract databases, and supplier management tools.
Lets talk about what's in it for you...
- 25 days holiday (plus public holidays) increasing with length of service up to a maximum of 28 days, with carry over of up to 1 week
- Buying and Selling holiday (up to 1 week)
- Volunteer day
- 5% Employer contribution pension
- Life Assurance
- Private Medical Insurance
- Employee Assistance Programme (EAP)
- Health care cash plan
- Tusker – Electric Car Leasing scheme
Don’t meet every requirement?
We know that some candidates, particularly women, disabled people, LGBTQ+ individuals, neurodivergent people, and those from ethnic minority backgrounds, may hesitate to apply unless they meet every listed requirement. At Procentia, we’re committed to building a diverse, inclusive workplace where everyone can thrive. If this role excites you but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway. You could be a great fit for this role or another opportunity within our team.
Supplier Manager in Bristol employer: Procentia
Procentia is an exceptional employer, offering a vibrant and inclusive work culture that prioritises employee well-being and professional growth. With generous benefits such as 25 days of holiday, private medical insurance, and a commitment to diversity, Procentia fosters an environment where every team member can thrive while contributing to innovative solutions in the pensions technology sector.
StudySmarter Expert Advice🤫
We think this is how you could land Supplier Manager in Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might know someone at Procentia. A friendly chat can sometimes lead to insider info or even a referral.
✨Tip Number 2
Prepare for the interview by researching Procentia’s values and recent achievements. Show us you’re not just interested in the role but also in being part of our vibrant community.
✨Tip Number 3
Practice your negotiation skills! As a Supplier Manager, you’ll need to demonstrate your commercial acumen. Role-play scenarios with a friend to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Supplier Manager in Bristol
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Supplier Manager role. Highlight your experience in supplier management and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our values at Procentia. Let us know what excites you about working with us!
Showcase Your Achievements:When detailing your experience, focus on specific achievements that demonstrate your skills in managing suppliers and driving performance. Numbers and results speak volumes, so don’t hold back!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our community!
How to prepare for a job interview at Procentia
✨Know Your Suppliers
Before the interview, research Procentia's key suppliers and their roles in the business. Understanding the supplier landscape will help you discuss how you can manage relationships effectively and drive value for the company.
✨Showcase Your Negotiation Skills
Be prepared to share specific examples of past negotiations you've led. Highlight your commercial acumen and how you've successfully navigated contract terms or resolved disputes, as this is crucial for the Supplier Manager role.
✨Demonstrate Relationship Management
Think of instances where you've built strong relationships with suppliers or stakeholders. Be ready to explain how you maintained these relationships and addressed performance issues, as this will show your capability in supplier relationship management.
✨Understand Compliance and Risk
Brush up on your knowledge of compliance and risk management principles. Be ready to discuss how you've managed risks in previous roles and how you would ensure that supplier contracts are compliant and sound at Procentia.
