Procentia, part of the Brightwell Group, is recruiting an IT Service Desk Analyst to join the IT Service Desk. The role will primarily manage incidents and service requests through Zendesk, providing first-line technical support to colleagues and business users, while offering opportunities for professional growth.
This is a fully office-based role at our Bristol office, requiring attendance five days per week.
Bristol-Based IT Service Desk Analyst β Hands-on Support employer: Procentia
Procentia, part of the Brightwell Group, is an exceptional employer that fosters a collaborative and inclusive work culture, making it an ideal place for professionals seeking meaningful careers in the technology sector. With a strong focus on employee growth, Procentia offers comprehensive benefits including generous holiday allowances, private medical insurance, and a commitment to diversity, ensuring that all employees feel valued and supported. Located in the UK, Procentia provides a dynamic environment where you can contribute to innovative solutions in the pensions market while enjoying a healthy work-life balance.