At a Glance
- Tasks: Manage supplier relationships and ensure efficient delivery of goods and services.
- Company: Award-winning software company specialising in pensions technology.
- Benefits: Generous holiday, private medical insurance, and electric car leasing scheme.
- Other info: Diverse and inclusive workplace where everyone is welcome.
- Why this job: Join a vibrant team and make a real impact in the tech industry.
- Qualifications: Experience in supplier management and strong negotiation skills required.
The predicted salary is between 45000 - 55000 £ per year.
About Us
Procentia is an award‑winning software and technology company specialising in the Pensions and Bulk Purchase Annuities market. We design intelligent solutions that put administrators and members at the heart of any pension scheme. Established in 2002, we’re renowned for our web‑based pensions administration and management system, IntelliPen. Our platform helps clients meet the demand for self‑serve technology and provides meaningful consumer‑like experiences expected from online platforms. Trusted by administrators, employers and trustees, our software is widely regarded as the most comprehensive and feature‑rich platform for modern pensions management.
IntelliPen comprises a suite of integrated modular systems that streamline processes from new member registration to online self‑serve retirement, and enables collaboration on the same workflows. It delivers up to 90% time and cost efficiencies by automating member retirements, validation, benefit calculations, reporting and pensioner payroll. With offices in the UK and North America, we support some of the largest pension schemes and plans across the private and public sectors. We’ve been named “Pension Technology Firm of the Year 2024” at the Pensions Age Awards, and voted “No.1 UK Pension Administration Software Provider” in 2022 and 2023.
Procentia People are a community of passionate specialists dedicated to developing best‑in‑class software solutions and client service. We’re a vibrant assortment, everyone is welcome here. We’re proud of our welcoming and open culture, and our values. They’re not just words on paper – we’re dedicated to living them every day.
The Job
We are seeking a Supplier Manager to be responsible for managing the company’s portfolio of suppliers focusing on servicing one of our biggest and most strategic clients. The role ensures goods and services – including software, IT services, and general business supplies – are delivered efficiently, cost‑effectively, and in line with agreed contractual, commercial, and service expectations. The role assures supplier performance, manages risks, drives value for money, and supports the wider business in achieving operational and strategic objectives through effective supplier relationship management.
Here’s What You’ll Be Doing
- Supplier Relationship & Performance Management
- Act as the main point of contact for supplier relationship management across software, IT services, and general business suppliers.
- Develop and maintain strong, collaborative relationships with key suppliers to ensure delivery against contracts and service levels.
- Lead regular supplier review meetings to monitor performance, address issues, and identify opportunities for improvement.
- Manage supplier escalations and resolve disputes in a professional and commercially sensible manner.
- Contract & Commercial Management
- Oversee the full supplier lifecycle – onboarding, contracting, performance monitoring, renewal, and exit.
- Ensure supplier contracts are current, compliant, and commercially sound.
- Work with Legal and Commercial colleagues to negotiate and review terms and conditions, service level agreements (SLAs), and key performance indicators (KPIs).
- Risk, Compliance & Governance
- Manage supplier risks and maintain governance frameworks to ensure compliance with industry standards.
- Financial & Operational Oversight
- Provide financial and operational oversight to optimize supplier spending and performance.
- Continuous Improvement
- Drive continuous improvement initiatives within the supplier management function.
Key Skills And Experience
- Proven experience in supplier management, vendor management, or procurement – ideally within a software, IT, or technology‑driven organisation.
- Strong commercial acumen and negotiation skills.
- Experience managing supplier performance through SLAs, KPIs, and governance frameworks.
- Excellent communication and stakeholder management skills.
- Knowledge of contract management principles and risk assessment.
- Competent in Microsoft Excel, contract databases, and supplier management tools.
Benefits
- 25 days holiday (plus public holidays), increasing with length of service up to a maximum of 28 days, with carry‑over of up to 1 week
- Buying and Selling holiday (up to 1 week)
- Volunteer day
- 5% Employer contribution pension
- Life Assurance
- Private Medical Insurance
- Employee Assistance Programme (EAP)
- Health care cash plan
- Tusker – Electric Car Leasing scheme
We know that some candidates, particularly women, disabled people, LGBTQ+ individuals, neurodivergent people, and those from ethnic minority backgrounds, may hesitate to apply unless they meet every listed requirement. At Procentia, we’re committed to building a diverse, inclusive workplace where everyone can thrive. If this role excites you but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway. You could be a great fit for this role or another opportunity within our team.
Supplier Manager in Bristol employer: Procentia - Pensions Software Solutions
Procentia is an exceptional employer, offering a vibrant and inclusive work culture that prioritises employee well-being and professional growth. With competitive benefits such as generous holiday allowances, private medical insurance, and a commitment to diversity, Procentia fosters an environment where every team member can thrive while contributing to innovative solutions in the pensions technology sector. Located in the UK, employees enjoy the opportunity to work with industry-leading software and collaborate with passionate specialists dedicated to excellence.
Contact Details:
Procentia - Pensions Software Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Supplier Manager in Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially how they relate to supplier management. This will help you tailor your answers and show that you’re genuinely interested in being part of the team.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Supplier Manager. Highlight your skills in supplier relationship management and negotiation, and don’t forget to share specific examples of your successes.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and really want to join our awesome team at Procentia.
We think you need these skills to ace Supplier Manager in Bristol
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Supplier Manager role. Highlight your experience in supplier management and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about supplier management and how your background aligns with our values at Procentia. Keep it engaging and personal – we love a good story!
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've improved supplier performance or driven cost efficiencies in previous roles. Numbers and results speak volumes!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Procentia - Pensions Software Solutions
✨Know Your Suppliers
Before the interview, research Procentia's key suppliers and their roles in the business. Understanding their importance will help you discuss how you can manage these relationships effectively.
✨Showcase Your Negotiation Skills
Prepare examples of past negotiations you've led or been involved in. Highlight your approach to achieving win-win outcomes, as this is crucial for a Supplier Manager role.
✨Understand Compliance and Risk Management
Brush up on compliance frameworks and risk management principles relevant to supplier management. Be ready to discuss how you would ensure suppliers meet industry standards and contractual obligations.
✨Demonstrate Strong Communication Skills
Practice articulating your thoughts clearly and confidently. As a Supplier Manager, you'll need to communicate effectively with various stakeholders, so showcasing your communication prowess is key.
