At a Glance
- Tasks: Engage with residents and stakeholders to communicate highway works effectively.
- Company: Join a dynamic team supporting major infrastructure projects.
- Benefits: Enjoy 25 days holiday plus bank holidays and potential for permanent role.
- Other info: Fast-paced environment with strong long-term career prospects.
- Why this job: Make a real difference in your community while developing your communication skills.
- Qualifications: Experience in customer engagement or communications is essential.
The predicted salary is between 40000 - 50000 £ per year.
Our client is urgently seeking a Stakeholder & Communication Officer to support a major highways maintenance contract based in Cheshire West and Chester. This is a fantastic opportunity for someone with experience in customer engagement, stakeholder liaison, resident liaison, communications or public-facing operational support to join a busy infrastructure environment with strong long-term prospects. Due to increased workload and investment into the contract, there is a high probability of this role becoming permanent following the initial temporary period.
The successful candidate will act as a key point of contact between operational teams, residents, local stakeholders and the wider public, helping to ensure highway works are communicated clearly, professionally and efficiently. This is a fast-paced, highly visible role where strong communication and organisational skills are essential.
- Managing customer enquiries, complaints and stakeholder communications relating to highways works
- Supporting planned communications for roadworks, closures and maintenance activities
- Liaising with operational teams to gather accurate project information
- Supporting engagement with councillors, local communities and other stakeholders
- Maintaining communication trackers, records and KPI information
- Assisting with customer satisfaction monitoring and reporting
- Supporting public meetings, consultation activity and stakeholder engagement where required
Candidates suitable for this role may currently work within customer liaison, stakeholder engagement, resident liaison, community engagement, customer experience, communications or public-facing operational support roles. Previous experience within highways, utilities, infrastructure, housing, construction or local authority environments would be highly advantageous, although candidates from other customer-facing sectors will also be considered.
Excellent written and verbal communication skills are essential.
This is an urgent and business-critical hire with interviews taking place immediately.
Communications Officer - Temp to Perm (Temporary) in Birkenhead employer: Probus Recruitment Ltd
Join a dynamic team as a Communications Officer in Cheshire West and Chester, where you will play a pivotal role in enhancing community engagement and stakeholder communication for a major highways maintenance contract. With a supportive work culture that values clear communication and professional development, this position offers 25 days of holiday plus bank holidays, and the strong potential for permanent employment, making it an excellent opportunity for those seeking meaningful and rewarding work in a fast-paced environment.
