People Partner in London

Join Us on Our Growth Journey – Be a Key Player in Shaping Our People Team!

As our business continues to grow, so does our incredible People Team – and we are thrilled to introduce a brand-new role that is central to our future success. In this dynamic position, you will be at the heart of driving our People Roadmap, championing employee engagement, and leading continuous improvement initiatives. You will coach and support the People team to deliver people operations excellence, as well as providing guidance and development opportunities. You won’t just support the People leadership team – you will help shape it.

We are looking for someone who is not only passionate about people but also a trusted expert who can coach, influence, and partner with managers and teams across the business. Your voice will matter, your ideas will shape our processes, and your impact will be felt company-wide. If you thrive in a fast-paced, collaborative environment and love the idea of building something meaningful from the ground up, and align with our people-centric values, we would love to hear from you.

What you will do

• People Partnering
  • Lead, coach and support the team to deliver people operations excellence, as well as providing guidance and development opportunities.
  • Partner with relevant business areas supporting the full employee life cycle.
  • Support managers to identify the right structure for their teams and to help shape their People Plans.
  • Implement new and enhance People policies, ensuring alignment with employment legislation and industry best practices.
  • Ensure fair, consistent and transparent Employee Relations processes are managed within legal frameworks.
  • Support with reporting of People metrics and utilise people data analytics to spot trends, measure impact and inform decision making.
  • Drive and implement the Performance Development Reviews (PDRs) process.
  • Support the Payroll team to ensure accurate payroll processing.
  • Support the Pay & Bonus reviews and Salary Benchmarking processes.
• Talent and Onboarding
  • Champion a positive, inclusive, and high-performance culture.
  • Collaborate with the Compliance & TA teams to ensure seamless recruiting and onboarding experiences.
  • Work with the Engagement Manager to drive initiatives to enhance employee engagement and retention.
• Learning and Development
  • Design and deliver training and development initiatives.
  • Identify and align development needs and opportunities with managers.
• HR Projects / CI
  • Lead / Partner on People projects working to develop and recognise our teams; improve employee experience; and enhance our culture.
  • Educate employees and managers on interpretation and application of initiatives.
  • Drive initiatives that promote Diversity, Equity & Inclusion (DEI), Wellbeing and a positive workplace culture.
  • Support with our reward and recognition proposition.

What you will bring to the role

• Proven HR expertise in a People Business Partner or HR Manager role, ideally within a fast-paced, high-growth environment such as a start-up or scale-up.
• Leadership experience – whether you have led a team or mentored others, you bring a supportive, coaching-led approach that helps people thrive.
• Confident handling of complex ER matters across large teams, with hands-on experience managing investigations, disciplinaries, grievances, and performance issues from start to finish.
• Trusted advisor status – you know how to build strong relationships across the business, using your coaching, collaboration, and influencing skills to support and guide effectively.
• A pragmatic, solutions-focused mindset with a natural ability to connect with people at all levels and drive improvements in how we work.
• A keen eye for spotting opportunities to streamline processes and implement meaningful, positive change.
• The ability to balance day-to-day delivery with strategic thinking – you are just as comfortable rolling up your sleeves as you are leading long-term initiatives.
• A genuine passion for role-modelling inclusivity and equity, helping to create a workplace where everyone can be their best selves.
• Confidence in using data to inform decisions and drive change.
• Comfortable navigating Microsoft tools and quick to adapt to new systems and technologies.

Nice to haves

• Experience working alongside Clinical stakeholder groups and/or within a technology-driven company.

About us

Our team at ProblemShared is growing, we are on a mission to provide exceptional care, and we have opportunities available to join our supportive and collaborative team. We truly believe that you can do the best work of your career with us and have meaningful impact on the patients we support. We combine People, Data and Technology, we empower individuals to take the next step in their mental health or neurodevelopmental journey.

The digital healthcare landscape is exciting and ever-changing. We have a depth of knowledge in our own team; working at the forefront of change you will be surrounded by talented and supported colleagues and leaders. Striving for excellence and best in class clinical service is at the heart of our team where learning and CPD is integral. Our community of experts have created an environment of knowledge sharing and we have access to the key voices in the world of neurodevelopmental excellence.

ProblemShared has created strong partnerships servicing several NHS, university, and insurer contracts to deliver high quality ADHD and Autism assessments as well as assessments for learning differences. We offer wrap-around care in the form of psychoeducation, prescribing, educational navigation, and therapy sessions all under one roof.

What we offer you

• Competitive salary and pension scheme
• 30 days annual leave + public holidays + buy/sell options, and extended leave options such as sabbatical leave
• Enhanced family-friendly policies
• Private health insurance and pension plan
• Wellbeing support and access to mental health resources
• Fully remote working with in-person team meetups and co-working options
• Ongoing training & development to support your career goals
• 1 paid volunteering day per year

Our Recruitment Process and Next Steps

At ProblemShared we see beyond just your CV. We are genuinely excited about who you are, your potential, and the unique qualities you bring to our team. We also recognise that life outside of work is important, which is why we prioritise being a flexible employer.

We are also proud to be an equal opportunity and Disability Confident Committed employer and celebrate diversity and are ambitious in creating a recruitment process that allows everyone to shine and showcase their unique qualities. We offer tailored opportunities and adjustments to help each individual reach their full potential.

Screening

Once we review your CV a member of our Talent Acquisition team will be in touch to learn more about your experience and motivations.

Technical Interview

The second stage is to meet with our hiring team who will take you through an interview to allow you to demonstrate your ability and suitability for the role.

We know that applying for a new role and considering a new team to join can be a daunting process. If you have never worked remotely before, this can also generate a lot of questions regarding the environment and ways of working. We aim to make your experience with us as informative and enjoyable as possible.