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For Companies At a Glance
- Tasks: Support the sales team with admin tasks and ensure smooth order processing.
- Company: Join a fast-growing company that values your skills and offers a dynamic work environment.
- Benefits: Enjoy competitive pay, generous holiday allowance, and enhanced pension contributions.
- Why this job: Make a real impact while developing your skills in a thriving industry.
- Qualifications: Experience in sales support or customer service, strong organisational skills, and proficiency in Microsoft Office.
- Other info: Great career growth opportunities and a supportive team culture.
The predicted salary is between 24000 - 29000 £ per year.
This is your chance to join a thriving, fast-growing team where your technical skills are truly valued. The business continues to experience strong growth and consistently delivers outstanding results, providing a dynamic environment with opportunities to learn, develop, and make a real impact. High-performing individuals are rewarded, and collaboration, pride in work, and innovation are at the heart of everything they do.
Why Join This Business
- Company and role stability – the business has recently increased turnover by 25% and continues to grow.
- A future proofed industry, with global supply.
- Enhanced company pension contribution.
- Above average holiday allowance.
Role Overview
The Sales Support Administrator plays a key role in supporting the company's sales team by ensuring the smooth administration of sales activities from initial enquiry through to order processing and after sales support. Contributing to the sales effort, the role requires strong organisational skills, attention to detail and effective communication with internal teams, international partners and end users to develop and maintain strong working relationships.
Hours, Pay and Benefits
£28,000 – £29,500 (dependent on experience) 37 hours per week, 8:00 am – 4:30 pm Monday to Thursday, with a 1:00 pm finish on Friday (full-time in office). Benefits include: above average employer pension contribution of 6.5%, above average holiday allowance of 26 days plus bank holidays, 3 × salary life assurance, company bonus.
Essential Experience
- Proven experience in a sales support or customer service role.
- Strong administrative and organisational skills with excellent attention to detail.
- Confident communicator with a professional telephone and email manner.
- Proficient in Microsoft Office (Excel, Word, Outlook).
- Ability to manage multiple tasks and meet deadlines.
- Experience working in a manufacturing, engineering or technical environment would be advantageous.
Key Responsibilities (but not limited to)
- Actively support the sales team to ensure efficient day-to-day operations.
- Prepare and issue quotations for UK and international customers in a timely and efficient manner.
- Process sales orders accurately and issue order acknowledgements and sales documentation.
- Manage and maintain the sales database, ensuring all customer interactions are accurately recorded to support forecasting.
- Track and progress sales enquiries ensuring timely follow up.
- Act as a key point of contact for customers and international partners by providing excellent customer service and responding to enquiries professionally and promptly.
- Support customers throughout the quotation/sales process, including status updates and basic product information.
- Monitor order progress and proactively communicate updates to the sales team and customers.
Important Information
- Candidates must have the right to live and work in the UK.
- Our aim is to help you secure the best possible future for yourself – this is a completely FREE service to all candidates.
- If you believe that your skills and experience match what we are looking for, please call me or APPLY and I will be in touch.
- Should you want to learn more about any of our MAINTENANCE, RELIABILITY & SERVICE ENGINEERING vacancies, or if you would like to discuss your particular needs, please do not hesitate to contact me for an informal, confidential chat.
Sales Support Administrator employer: Probe UK
Contact Detail:
Probe UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Administrator
✨Tip Number 1
Get to know the company inside out! Research their values, recent achievements, and team dynamics. This will help you tailor your conversations and show that you're genuinely interested in being part of their thriving environment.
✨Tip Number 2
Practice your communication skills! Since the role requires effective communication with internal teams and customers, try role-playing common scenarios with a friend or family member. This will boost your confidence and help you articulate your thoughts clearly.
✨Tip Number 3
Showcase your organisational skills! Prepare a few examples from your past experiences where you successfully managed multiple tasks or projects. This will demonstrate your ability to handle the fast-paced nature of the Sales Support Administrator role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way, so don’t hesitate to reach out if you have any questions!
We think you need these skills to ace Sales Support Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Support Administrator role. Highlight your relevant experience in sales support or customer service, and don’t forget to showcase your organisational skills and attention to detail!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention specific examples of how you've supported sales teams in the past and how you can contribute to our growth.
Show Off Your Communication Skills: Since effective communication is key in this role, make sure your application reflects that. Use a professional tone in your emails and ensure your written content is clear and concise. We love a good communicator!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team. Let’s get started!
How to prepare for a job interview at Probe UK
✨Know Your Stuff
Before the interview, make sure you understand the role of a Sales Support Administrator inside out. Familiarise yourself with the key responsibilities and think about how your previous experience aligns with them. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
As a Sales Support Administrator, effective communication is crucial. During the interview, practice clear and professional communication. Use examples from your past roles to demonstrate how you've successfully interacted with customers or internal teams. This will highlight your ability to maintain strong working relationships.
✨Be Organised and Detail-Oriented
Since the role requires strong organisational skills and attention to detail, come prepared with a structured approach to your answers. You might even want to bring a notepad to jot down important points during the interview. This shows that you take the role seriously and are ready to manage multiple tasks efficiently.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the sales process, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
