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- Tasks: Coordinate installations and ensure customer satisfaction in a dynamic environment.
- Company: Join a rapidly growing, family-owned business with a strong presence in the UK and Europe.
- Benefits: Enjoy life insurance, an employee assistance programme, and a supportive work culture.
- Why this job: Make a positive impact on customers' lives while working in a fast-paced, rewarding role.
- Qualifications: Strong organisational skills, excellent customer service, and proficiency in Microsoft Office required.
- Other info: This role is perfect for those who thrive in a collaborative and customer-focused setting.
The predicted salary is between 21600 - 36000 £ per year.
This is a fantastic opportunity to join a leading business who are in a period of exciting growth. They are a leading provider in the UK, a market leader in Europe and have a presence in many other countries worldwide. They continue to expand rapidly in the UK and internationally, a business that has doubled in size these last few years.
They are proud of their fast-paced and dynamic manufacturing environment, where customer satisfaction and continuous improvement are at the heart of everything that they do.
Planning Coordinator Pay, Hours and Benefits
37.5 hours per week, Monday – Friday, 9:00am – 5:00pm
Life insurance cover
Employee Assistance Programme
The Planning Coordinator role is commutable from the following areas: Derby, Nottingham, Sutton in Ashfield, Mansfield, Chesterfield.
If you are looking for a job where you can genuinely go home at the end of the day saying that you’ve made a positive difference to someone’s life, then this is the role for you! This is a role with a family-owned business who are expanding in the UK and internationally. Customer Care / the Customer Experience is key to this role – you will have the opportunity to see customers through the whole process to a successful outcome.
Planning Coordinator Candidate Requirements
A planning professional with excellent customer service and great organisational skills
Self-management with a ‘can do’ attitude
Excellent telephone manner
A genuine passion for helping people
Confidence using Microsoft Excel, Word, internet & email
Accuracy and attention to detail
Logical approach
Able to work to agreed process & procedures to meet and excel customer expectations
Liaising with installation partners and customers to arrange installation of products
Planning and organising installations using our business system
Completing all documentation with the highest levels of accuracy and providing this to the relevant parties
Dealing with queries relating to installation and finding solutions
Dispatch and track products and update stakeholders of any issues
Maximising opportunities for installations
Ensuring all documentation is received following installations and actioned.
Please Note: Candidates must have the right to live and work in the UK.
Our aim is to help you secure the best possible future for yourself & this is a totally FREE service to all our Candidates.
If you believe that your skills and experience match what we are looking for please call me or APPLY and I will be in touch.
Should you want to learn more about any of our MANUFACTURING & PRODUCTION vacancies, or should you just want to discuss your particular needs, then please do not hesitate to contact me to have an informal, confidential chat.
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PLANNING COORDINATOR employer: Probe Technical Recruitment
Contact Detail:
Probe Technical Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PLANNING COORDINATOR
✨Tip Number 1
Familiarise yourself with the company's values and mission. Since they pride themselves on customer satisfaction and continuous improvement, be prepared to discuss how your own values align with theirs during any conversations.
✨Tip Number 2
Brush up on your organisational skills and be ready to provide examples of how you've successfully managed multiple tasks or projects in the past. This will demonstrate your ability to excel in a fast-paced environment.
✨Tip Number 3
Practice your telephone manner. Since excellent communication is key for this role, consider role-playing common scenarios you might encounter when liaising with customers and installation partners.
✨Tip Number 4
Get comfortable with Microsoft Excel and other relevant software. You might want to explore online tutorials or courses to enhance your skills, as proficiency in these tools is crucial for planning and documentation.
We think you need these skills to ace PLANNING COORDINATOR
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your planning experience, customer service skills, and organisational abilities. Use specific examples that demonstrate your attention to detail and problem-solving skills relevant to the Planning Coordinator role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping people and your understanding of the company's commitment to customer satisfaction. Mention how your skills align with their requirements and express your enthusiasm for contributing to their growth.
Highlight Relevant Experience: In your application, emphasise any previous roles where you managed installations or liaised with customers. Detail your experience with Microsoft Excel and other software, as these are crucial for the Planning Coordinator position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. Ensure that all information is accurate and clearly presented, as attention to detail is key for this role.
How to prepare for a job interview at Probe Technical Recruitment
✨Show Your Organisational Skills
As a Planning Coordinator, your ability to organise and manage tasks is crucial. Be prepared to discuss specific examples from your past experiences where you successfully planned and executed projects or managed multiple tasks simultaneously.
✨Demonstrate Customer Service Excellence
This role places a strong emphasis on customer care. Highlight your previous experiences in customer service, focusing on how you resolved issues and ensured customer satisfaction. Use real-life scenarios to illustrate your problem-solving skills.
✨Familiarise Yourself with Relevant Software
Confidence in using Microsoft Excel, Word, and other business systems is essential. Brush up on your skills and be ready to discuss how you've used these tools in previous roles, especially in planning and documentation.
✨Exhibit a 'Can Do' Attitude
Employers are looking for candidates who can adapt and tackle challenges head-on. During the interview, convey your positive mindset and willingness to take initiative, as this aligns with the company's values of continuous improvement and customer satisfaction.
