PLANNING COORDINATOR

PLANNING COORDINATOR

Nottingham Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Coordinate installations and ensure customer satisfaction in a dynamic environment.
  • Company: Join a rapidly growing, family-owned business with a strong presence in the UK and Europe.
  • Benefits: Enjoy life insurance, an employee assistance programme, and a supportive work culture.
  • Why this job: Make a positive impact on customers' lives while working in a fast-paced, rewarding role.
  • Qualifications: Strong organisational skills, excellent customer service, and proficiency in Microsoft Office required.
  • Other info: This role is perfect for those who thrive in a collaborative and customer-focused setting.

The predicted salary is between 28800 - 43200 £ per year.

Job Description

This is a fantastic opportunity to join a leading business who are in a period of exciting growth. They are a leading provider in the UK, a market leader in Europe and have a presence in many other countries worldwide. They continue to expand rapidly in the UK and internationally, a business that has doubled in size these last few years.

They are proud of their fast-paced and dynamic manufacturing environment, where customer satisfaction and continuous improvement are at the heart of everything that they do.

Planning Coordinator Pay, Hours and Benefits

  • £25,000 – £26,000 (possibly negotiable)
  • 37.5 hours per week, Monday – Friday, 9:00am – 5:00pm
  • 23 days holiday plus bank holidays
  • Life insurance cover
  • Employee Assistance Programme
  • The Planning Coordinator role is commutable from the following areas: Derby, Nottingham, Sutton in Ashfield, Mansfield, Chesterfield.

    Planning Coordinator Role Overview

    If you are looking for a job where you can genuinely go home at the end of the day saying that you’ve made a positive difference to someone’s life, then this is the role for you! This is a role with a family-owned business who are expanding in the UK and internationally. Customer Care / the Customer Experience is key to this role – you will have the opportunity to see customers through the whole process to a successful outcome.

    Planning Coordinator Candidate Requirements

  • A planning professional with excellent customer service and great organisational skills
  • Self-management with a ‘can do’ attitude
  • Excellent telephone manner
  • A genuine passion for helping people
  • Confidence using Microsoft Excel, Word, internet & email
  • Accuracy and attention to detail
  • Logical approach
  • Able to work to agreed process & procedures to meet and excel customer expectations
  • Planning Coordinator Key Responsibilities

  • Liaising with installation partners and customers to arrange installation of products
  • Planning and organising installations using our business system
  • Completing all documentation with the highest levels of accuracy and providing this to the relevant parties
  • Dealing with queries relating to installation and finding solutions
  • Dispatch and track products and update stakeholders of any issues
  • Maximising opportunities for installations
  • Ensuring all documentation is received following installations and actioned
  • Please Note: Candidates must have the right to live and work in the UK.

    Our aim is to help you secure the best possible future for yourself & this is a totally FREE service to all our Candidates.

    If you believe that your skills and experience match what we are looking for please call me or APPLY and I will be in touch.

    Should you want to learn more about any of our MANUFACTURING & PRODUCTION vacancies, or should you just want to discuss your particular needs, then please do not hesitate to contact me to have an informal, confidential chat.

    PLANNING COORDINATOR employer: Probe Technical Recruitment

    Join a family-owned business that is not only a market leader in Europe but also experiencing rapid growth both in the UK and internationally. With a strong focus on customer satisfaction and continuous improvement, employees enjoy a supportive work culture that values their contributions and offers opportunities for personal and professional development. The Planning Coordinator role provides a chance to make a meaningful impact while benefiting from a comprehensive benefits package, including life insurance and an Employee Assistance Programme.
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    Contact Detail:

    Probe Technical Recruitment Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land PLANNING COORDINATOR

    ✨Tip Number 1

    Familiarise yourself with the company's values and mission. Since this role is centred around customer care and satisfaction, understanding how the company prioritises these aspects will help you align your approach during interviews.

    ✨Tip Number 2

    Brush up on your organisational skills by practising planning and coordinating tasks in your daily life. Being able to demonstrate your ability to manage multiple installations and documentation accurately will be crucial in this role.

    ✨Tip Number 3

    Prepare for potential questions about your experience with customer service. Think of specific examples where you've successfully resolved issues or improved a customer's experience, as this will showcase your passion for helping people.

    ✨Tip Number 4

    Get comfortable with Microsoft Excel and other relevant software. Since the role requires confidence in using these tools, consider taking a quick online course or tutorial to brush up on your skills before the interview.

    We think you need these skills to ace PLANNING COORDINATOR

    Customer Service Skills
    Organisational Skills
    Self-Management
    Excellent Telephone Manner
    Microsoft Excel Proficiency
    Microsoft Word Proficiency
    Attention to Detail
    Logical Thinking
    Process Adherence
    Installation Coordination
    Documentation Accuracy
    Problem-Solving Skills
    Communication Skills
    Stakeholder Management

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights your planning experience and customer service skills. Use specific examples that demonstrate your organisational abilities and attention to detail, as these are crucial for the Planning Coordinator role.

    Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for helping people and your understanding of the company's commitment to customer satisfaction. Mention how your skills align with their requirements and express your enthusiasm for the opportunity.

    Highlight Relevant Experience: In your application, emphasise any previous roles where you managed installations or liaised with customers. Detail your experience with Microsoft Excel and other relevant software, as this will show your capability to handle the responsibilities of the position.

    Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. Ensure that all information is accurate and that your documents reflect a high level of professionalism, as attention to detail is key in this role.

    How to prepare for a job interview at Probe Technical Recruitment

    ✨Show Your Organisational Skills

    As a Planning Coordinator, your ability to organise and manage tasks is crucial. Be prepared to discuss specific examples of how you've successfully planned and executed projects in the past, highlighting your attention to detail and logical approach.

    ✨Demonstrate Customer Care Experience

    Customer satisfaction is at the heart of this role. Share experiences where you've gone above and beyond to help customers, showcasing your excellent telephone manner and genuine passion for helping people.

    ✨Familiarise Yourself with Relevant Software

    Confidence in using Microsoft Excel, Word, and other business systems is essential. Brush up on your skills and be ready to discuss how you've used these tools in previous roles to enhance efficiency and accuracy.

    ✨Prepare for Scenario-Based Questions

    Expect questions that assess your problem-solving abilities, especially regarding installation queries. Think of scenarios where you've had to find solutions under pressure and be ready to explain your thought process.

    PLANNING COORDINATOR
    Probe Technical Recruitment
    Location: Nottingham
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