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For Companies At a Glance
- Tasks: Coordinate installations and ensure customer satisfaction through effective planning.
- Company: Join a rapidly growing family-owned business with a strong market presence.
- Benefits: Competitive salary, generous holiday, life insurance, and employee support programme.
- Why this job: Make a positive impact on customers' lives in a dynamic environment.
- Qualifications: Strong organisational skills, excellent customer service, and proficiency in Microsoft Office.
- Other info: Opportunity for career growth in a supportive and fast-paced setting.
The predicted salary is between 25000 - 26000 £ per year.
This is a fantastic opportunity to join a leading business who are in a period of exciting growth. They are a leading provider in the UK, a market leader in Europe and have a presence in many other countries worldwide. They continue to expand rapidly in the UK and internationally, a business that has doubled in size these last few years. They are proud of their fast-paced and dynamic manufacturing environment, where customer satisfaction and continuous improvement are at the heart of everything that they do.
Pay, Hours and Benefits
- £25,000 - £26,000 (possibly negotiable)
- 37.5 hours per week, Monday – Friday, 9:00am – 5:00pm
- 23 days holiday plus bank holidays
- Life insurance cover
- Employee Assistance Programme
The Planning Coordinator role is commutable from the following areas: Derby, Nottingham, Sutton in Ashfield, Mansfield, Chesterfield.
Role Overview
If you are looking for a job where you can genuinely go home at the end of the day saying that you’ve made a positive difference to someone’s life, then this is the role for you! This is a role with a family-owned business who are expanding in the UK and internationally. Customer Care / the Customer Experience is key to this role - you will have the opportunity to see customers through the whole process to a successful outcome.
Candidate Requirements
- A planning professional with excellent customer service and great organisational skills
- Self-management with a ‘can do’ attitude
- Excellent telephone manner
- A genuine passion for helping people
- Confidence using Microsoft Excel, Word, internet & email
- Accuracy and attention to detail
- Logical approach
- Able to work to agreed process & procedures to meet and excel customer expectations
Key Responsibilities
- Liaising with installation partners and customers to arrange installation of products
- Planning and organising installations using our business system
- Completing all documentation with the highest levels of accuracy and providing this to the relevant parties
- Dealing with queries relating to installation and finding solutions
- Dispatch and track products and update stakeholders of any issues
- Maximising opportunities for installations
- Ensuring all documentation is received following installations and actioned
Please Note: Candidates must have the right to live and work in the UK.
PLANNING COORDINATOR employer: Probe Technical Recruitment
Contact Detail:
Probe Technical Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PLANNING COORDINATOR
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you show genuine interest and fit during the interview.
✨Tip Number 3
Practice your communication skills! Whether it’s over the phone or face-to-face, being clear and confident can make a huge difference. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we’re here to support you every step of the way!
We think you need these skills to ace PLANNING COORDINATOR
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your customer service skills and any planning experience you have, as these are key for the Planning Coordinator role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about helping people and how your organisational skills can contribute to our fast-paced environment. Be genuine and let your personality shine through!
Showcase Your Attention to Detail: Since accuracy is crucial for this role, ensure that your application is free from typos and errors. Double-check everything before hitting send – it shows us you care about quality!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our growing team!
How to prepare for a job interview at Probe Technical Recruitment
✨Know the Company Inside Out
Before your interview, take some time to research the company’s history, values, and recent developments. Understanding their growth trajectory and commitment to customer satisfaction will help you align your answers with their goals.
✨Showcase Your Organisational Skills
As a Planning Coordinator, your organisational skills are crucial. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. This will demonstrate your ability to handle the responsibilities of the role effectively.
✨Demonstrate Your Customer Care Passion
Since customer experience is key in this role, be ready to discuss how you've gone above and beyond for customers in previous positions. Share specific stories that highlight your genuine passion for helping people and resolving issues.
✨Be Ready with Questions
Prepare thoughtful questions about the role and the company culture. This shows your interest and helps you assess if the company is the right fit for you. Ask about their approach to continuous improvement and how they support their employees’ growth.
