Audio Visual Commissioning Engineer in London

Role Overview pro AV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally.

Our immediate requirement is for an experienced Commissioning Engineer to be a key part of our Egham team, representing pro AV, taking full responsibility for integrating Audio Visual (AV) systems on construction site fitouts, new builds, and existing occupied client sites.

This role requires a deep understanding of AV technologies and their convergence with IT networks.

Commissioning Engineers are expected to display a high level of client, consultant and contractor communication.

They should also manage situations and challenges in a calm, methodical and relationship enhancing manor.

They will work alongside Project Delivery teams and project support departments, to deliver successful projects.

Commissioning Engineers will produce test and verification documentation for all projects as prescribed by a Commissioning Manager.

They will also assist in the development and inform strategic improvements based on continuous analysis of project deliverables and outcomes reporting and offering this back to the Commissioning Manger(s).

Commissioning Engineers are responsible for the closeout of projects as allocated: They will work in cohesion with the project closeout teams, effectively communicating and developing direction for onsite operations.

Collaboration with all project departments is key from pre-sales through to onsite deployment teams with mind to feedback information gained from deployment teams back into presale.

Creating and maintaining a direct dialogue and relationship with Service and Support teams, to assist, educate and inform for a seamless transition to support.

When required Commissioning Engineers will be expected to assist with service calls enhancing the ability of our service teams.

This role encompasses fulfilling system programming tasks as required.

The applicant is expected to undertake programming tasks utilising a range of platforms and languages as part of their role.

This is an exciting opportunity for an exceptional, experienced Commissioning Engineer to join an established operation with scope to drive and enhance the service at every opportunity.

Experience and seniority of the position will be reflected by the remuneration and benefits package.

Key Responsibilities

• Development
• Work with the Commissioning Manager(s), other team members and project teams to facilitate reporting and plans for the Commissioning team.
• Showing a proactive approach to self-development and requesting access to training as appropriate.
• Undertake administrative tasks and processes as agreed for project closeout delivery.
• Project Delivery
• Dynamically react to meet project requirements, mitigating risk and potential for escalation.

Use channels of escalation, speak to Project Managers and team members before escalation.

• Support team members on delivering projects, attending sites and ensuring the correct deployment processes are followed.
• Identify innovative strategies for project delivery optimization.
• Review and validate system schemes regarding AV requirements and architecture.
• Liaise with project departments, consultants, clients, and contractors to ensure project specifications are met.
• Accurately record all time allocated to projects and service through pro AV’s current time tracking software as well as any other site, job or project specific requirements.

Technical skills

The candidate should be able to demonstrate an advanced level of understanding and experience in:

• System design, functionality, industry standards and signal flow advanced enough to efficiently identify schematic challenges, and the ability provide advice on correcting these.
• Commissioning personnel time and labour management and the capability to inform accurate estimation of these factors.
• Strong understanding and implementation of Audio-Visual processes and standards.
• Audio-Visual commissioning process and standards.

This should include major works experience from small huddle rooms to large event spaces demonstrating configuration of distribution systems and protocols, video processors, audio DSP, broadcast, conferencing and control systems.

• Working with industry consultants and general contractors to achieve client handover.
• Network deployment testing and verification of software-based conferencing systems like MS Teams & Zoom.

A working understanding of relevant network protocols and standards - sufficient to coordinate actions required between pro AV resources and 3rd party/ client/ manufacturer discussions surrounding AVo IP and Network Deployment.

Personnel skills

• Represent the company with the necessary level of professional conduct and presentation.
• Communicate in an effective manner - articulate and effective verbal and written communication.
• Identify continual professional development training requirements, undertaking manufacturer and industry body training, along with any other skills/ knowledge development required to ensure skills remain current and in line with job role – leading by example.
• Continuous improvement and innovation of design, technology and usage.
• The ability to work under pressure, whilst maintaining a professional and measured response to job-role scenarios.
• Highly proficient and strong depth of knowledge across numerous AV disciplines and technologies to include design, configuration & deployment and support.

Equality, Diversity & Inclusion

pro AV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants.

We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other’s differences. pro AV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.

We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. pro AV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes.

We support employees and job applicants with their work-life balance through our family friendly policies and practices.

We encourage all to apply.

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