Role Overview We are seeking an experienced and customer-focused Audio Visual Preventative Maintenance Engineer to join our Service and Support team. You will be responsible for delivering planned preventative maintenance (PPM), system health checks, service inspections, firmware updates, and lifecycle recommendations across a diverse portfolio of AV and Unified Communications technologies. This is a field-based role covering customer sites throughout the Midlands and wider UK, ensuring mission-critical meeting room, collaboration, control room, and digital workplace technologies perform to the highest standards. Key Responsibilities Preventative Maintenance Carry out scheduled preventative maintenance visits to client sites in accordance with service contracts and agreed SLAs. Perform detailed inspections and operational testing of AV, VC, and UC systems. Check system performance, signal integrity, audio quality, video quality, and overall user experience. Conduct firmware and software updates where approved. Clean, inspect, and maintain AV equipment, racks, cabling, and associated infrastructure. Verify equipment configuration and ensure systems remain aligned to current standards and documentation. Fault Identification
Audio Visual Preventative Maintenance Engineer employer: proAV
proAV is an exceptional employer that prioritises employee growth and development, offering a range of personal and professional opportunities including mentorship programmes and apprenticeship schemes. With a commitment to equality, diversity, and inclusion, proAV fosters a supportive work culture where every individual can thrive while balancing their professional and personal lives. Located in a dynamic environment, this role as an Audio Visual Project Manager allows you to be part of a leading global integrator, driving impactful projects and enhancing service delivery across various client partnerships.
