Onsite Audio Visual Coordinator

proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced AV Coordinator/Technician to be a key part of our London team, representing proAV and working onsite at a leading Global Investment Bank. This is an exciting opportunity for an exceptional, experienced AV Coordinator/Technician to join an established operation with scope to drive and enhance the service at every opportunity.

Key Responsibilities:

• Managing the AV Support mailbox and phone lines.
• Booking in meetings when required and ensuring all information is correct and accurately input into EMS (Meeting Scheduling Software).
• Assisting technicians to attend all support requests.
• Managing internal calendars.
• Coordinate all deliverables related to meetings/events for the BAU team.
• Educate and inform clients on current AV booking, WebEx, Zoom, Teams, TP procedures.
• Managing the digital signage mailbox to resolve any issues users have and escalate.
• 1st line remote troubleshoot issues within EMEA meeting rooms and support ad hoc requests.
• Meeting room support within all meeting rooms located in London.
• Granting onsite access to external visitors for the London, Bromley, Camberley and Chester offices.
• Stock control and justification for consumables sign off.
• Updating documents on the BAU SharePoint to keep items relevant.
• Updating site guides within London, Bromley, Chester, Camberley, Dublin and Paris.

proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other’s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decisions based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.