proAV Ltd is seeking an experienced Service Delivery Manager to join the Egham team and lead the delivery of contracted AV services to key clients. You will ensure SLA/KPI compliance, manage relationships at operational and management levels, and drive continual service improvement with AI‑enabled insights.
Coordinate with the helpdesk, VNOC, onsite engineers and vendors, produce regular service reports, and support contract renewals and changes.
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Strategic AV Service Delivery Leader in London employer: proAV Ltd
proAV is an exceptional employer that values innovation and collaboration, offering a dynamic work environment in Birmingham. As a Senior Audio Visual Technician, you will enjoy the autonomy of leading AV services while building strong relationships with clients, all within a supportive culture that prioritises professional growth and development. With opportunities to shape new managed AV services, proAV stands out for its commitment to employee empowerment and excellence in client service.
