At a Glance
- Tasks: Supervise AV systems and ensure seamless operations across EMEA JPMC sites.
- Company: Join a leading financial institution with a focus on innovation and technology.
- Benefits: Competitive salary, health benefits, and opportunities for professional growth.
- Other info: Exciting role with potential to work on cutting-edge technology and automation.
- Why this job: Combine your tech skills with client management in a dynamic AV environment.
- Qualifications: Experience in AV systems, computer science interest, and team leadership skills.
The predicted salary is between 43650 - 53350 £ per year.
Combine technical expertise with excellent client management skills, ensuring seamless day-to-day operations, consistent service excellence and proactive support across all AV services at all EMEA JPMC sites. Demonstrate a keen interest in computer science and emerging technologies (including AI); experience in developing software or automations would be an advantage as we continue to advance and adopt new technology moving forward.
Key Responsibilities
- Oversee all onsite AV systems including event spaces, video conference meeting rooms, portable systems etc.
- Serve as a technical point of escalation for complex AV issues, collaborating with Remediation to assist the team in resolving faults promptly.
- Production of SOPs, training manuals, and other ad-hoc support documentations as needed.
- Be prepared to provide setup, testing and duration support to events that may need assistance, either due to resourcing issues or to provide a higher level of technical ability.
- Keen interest in computer science / AI and new technology trends; software development or automation experience is advantageous and will support continuous improvement across the service.
- Direct line management of technicians.
- Supervise daily, weekly and monthly service operations including meeting room checks.
Audio Visual EMEA Onsite Supervisor in London employer: proAV Ltd
proAV is an exceptional employer that values innovation and collaboration, offering a dynamic work environment in Birmingham. As a Senior Audio Visual Technician, you will enjoy the autonomy of leading AV services while building strong relationships with clients, all within a supportive culture that prioritises professional growth and development. With opportunities to shape new managed AV services, proAV stands out for its commitment to employee empowerment and excellence in client service.
