proAV Ltd. in Egham is seeking an experienced Service Delivery Manager to own the day-to-day service delivery for key client accounts.
You will ensure SLA/KPI compliance, manage relationships at operational and management levels, and drive continuous improvement across service operations. The role requires strong data-driven decision making, excellent stakeholder management, and a track record of managing enterprise or global service contracts.
#J-18808-Ljbffr
Global AV Service Delivery Lead – AI & Customer Success employer: proAV Ltd
proAV is an exceptional employer that values innovation and collaboration, offering a dynamic work environment in Birmingham. As a Senior Audio Visual Technician, you will enjoy the autonomy of leading AV services while building strong relationships with clients, all within a supportive culture that prioritises professional growth and development. With opportunities to shape new managed AV services, proAV stands out for its commitment to employee empowerment and excellence in client service.
