Technical Manager in Surrey

About the Role

proAV are a leading global audio‑visual integrator, providing AV and event services across multiple client partnerships globally.

Role Overview

Our immediate requirement is for an experienced Technical Manager to be a key part of our Egham team, representing proAV, taking full responsibility for providing high‑level technical estimating, pre‑sales and project support to the Business Managers and Project Delivery Teams covering both domestic and international requirements. This is an exciting opportunity for an exceptional, experienced Technical Manager to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package.

Key Responsibilities

• RFP Phase
• Read and understand new consultant/ contract RFP Documents.
• Support the proAV team as required, for development of technical tender docs.
• Attendance at internal/external meetings and interviews if required.
• Preconstruction & Construction Phase
• Attendance at all pre‑construction workshops.
• Development and delivery of the workshop output back into proAV teams.
• Development and submission of technical submittals, managed through to conclusion.
• Conduct internal meetings as required, to deliver the design requirement to colleagues/depts.
• Manage any design queries from proAV design dept / coordinate external Q&A process, as required.
• Review all proAV drawings upon completion, manage changes as/if required, and ensure full accuracy of drawing pack prior to submitting externally.
• Change Control
• Manage design changes throughout the life cycle of the project.
• Work closely with the Consultant on his change requirements.
• Run RFI/query process.
• Deliver these changes internally to Design Dept.
• Manage and check drawings updates, in line with these changes, prior to issue.
• Check the approved changes are delivered, known and understood across all proAV departments & individuals.
• Design (drawings)
• Procurement (working copy)
• Production (design)
• Programmer (code and GUI)
• AV/UC engineer (technical docs)
• Provide information regarding the changes to the Sales Commercial Manager, for development of VQ’s.
• Document all the changes, for ultimate incorporation into O&M.
• Rack Build & Test Phase
• Work with Production to ensure the rack build and test process is completed in line with the project programme.
• Check the Programmer is developing the code in accordance with the latest design, and the project timeline.
• Check all changes have been captured and incorporated into the build.
• Oversee all pre‑staging tests, to ensure the racks are complete and ready for consultant witness testing.
• Attendance at witness testing.
• IT/UC
• Work with the appointed proAV AV/UC engineer to progress all requirements.
• Track document production (HLDs and IT interface schedule).
• Oversee associated proAV and client team activities, to help ensure timely completion of respective responsibilities.
• Commissioning
• Attendance on site for testing, commissioning and handover.
• O&M
• Working with Design department on the development of O&M documentation.
• Checking all changes have been incorporated.
• Check accuracy of all information.

Desirable Skills

• Working knowledge of current AV systems, associated IT elements and their installation (including AMX, Crestron, Extron, audio DSP, Video conferencing, etc.).
• Technical knowledge of AV equipment, design concepts and solutions including IT and networks.
• Understanding of client needs, room environments and use.

Hours of work

40 hours per week, 9 hours a day, 8.30am-5.30pm, including an hour unpaid break, Monday-Friday.

About Us

proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end‑to‑end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post‑deployment support, you’re in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry’s most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state‑of‑the‑art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients’ business‑critical AV systems architecture, products and technologies 24/7/365.

Equality, Diversity & Inclusion

proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other’s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work‑life balance through our family‑friendly policies and practices. We encourage all to apply.