Client Direct Project Manager in London

About The Role

proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Client Direct Project Manager to be a key part of our Projects Delivery Department, representing proAV, taking full responsibility for ensuring the successful deployment of an end-to-end programme. They will be entrusted with the responsibility of working alongside the sales, operational and engineering teams in managing project scope for a range of client direct and construction projects. This is an exciting opportunity for an exceptional, experienced Client Direct Project Manager to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package.

Key Responsibilities

• Perform work on multiple projects within the budgeted cost and to the satisfaction of the client.
• Monitor the progress and performance against the programme, identifying, resolving, escalating operational problems and minimizing delays.
• Ensure successful and profitable execution by following standards and supporting the implementation of processes and SOP’s that drive consistency.
• Liaison with other internal departments, clients and contractors / AV integrators.
• Ensure that the H&S files are in place for your projects and that safe systems of work are put in place.
• Understand the contractual requirements of your projects and local regulations in regions.
• Ensure that technical and drawing information is available and correct to allow others to perform their works in an efficient manner adhering to client sign off procedures.
• Manage the setup elements of systems to prove the concept.
• Deal with all aspects of the financial management of your projects including invoicing and variations.
• Deal with all aspects interfacing of audio visual systems the client’s buildings this will encompass both hardware and software interfaces.
• Represent the company at a senior level with the necessary level of professional conduct and presentation.
• To develop your knowledge from both experience and research to become an “expert” in one or more of a particular area of our project work to whom others in the organisation can refer.
• Produce project documentation through the lifecycle of the project Programme of works, reporting. Ensuring the client platforms are updated to include timesheets and project notes – all reporting to be real time.
• Attend pretender interviews as required by the client being impartial at all times.
• Demonstrate Technical knowledge of:

• AVoIP Video, Audio and USB distribution, routing etc over the network.
• Crestron NVX, Extron NAV, Q-Sys NV and the likes.
• Bandwidth considerations especially with larger networks with uplinks to other switches.
• Dante/AES Primarily understanding audio over the network, how clocking works, distribution, bandwidth and layer distribution.
• IP Networks (VLANS, DNS, Multicast/Unicast, PTP) Understanding IP networks for AVoIP, Dante, IPTV, IP addressing and VLAN routing.
• DSP design/ concept Having an understanding how Audio DSP’s work; licences needed if applicable.
• Dante channel counts and limitations depending on device models. Ideally having some DSP design knowledge.
• Conferencing and audio reproduction. Audio basics understanding signal levels, sound reinforcement, echo cancellation, equalisation and audio delays for larger spaces.
• System design (Schematics and workflow) AV signal flow and overall design understanding with the ability to spot errors or issues.
• System build (M&E, containment, power and data requirements) Mechanical build of the space including the requirements needed to support the AV needs.

Hours of work: hours per week, hours a day, including an hour unpaid break, Monday-Friday.