At a Glance
- Tasks: Provide top-notch remote AV support and ensure quick fault resolution for global clients.
- Company: Join proAV Limited, a leader in innovative audio-visual solutions.
- Benefits: Enjoy flexible remote work, competitive pay, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on customer satisfaction and career advancement.
- Why this job: Be the go-to expert in AV support and make a difference for clients worldwide.
- Qualifications: Experience in technical support and strong problem-solving skills required.
The predicted salary is between 35000 - 45000 £ per year.
proAV Limited in the United Kingdom seeks an experienced Global Service Desk VNOC Engineer to join our Egham team, taking full responsibility for high-quality customer service through helpdesk and remote technical support. The role involves fault resolution with tight SLA adherence and KPI targets across global clients, and maintaining close client relations.
You will handle first-line responses, diagnose remotely, log and escalate when necessary, and coordinate with IT, networking, and AV teams.
Global VNOC Engineer: Remote AV Support & SLA Champion employer: proAV Limited
proAV Limited is an excellent employer, offering a dynamic work environment in the heart of London where innovation meets collaboration. With a strong commitment to employee growth and development, team members benefit from ongoing training and opportunities to work on high-profile projects that enhance their skills. The inclusive culture at proAV ensures that every voice is heard, making it a rewarding place for professionals passionate about AV and VC technology.
