Global AV Helpdesk Specialist (Office-based)

Global AV Helpdesk Specialist (Office-based)

Full-Time 28000 - 34000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Provide top-notch customer service and resolve issues for key accounts.
  • Company: Join proAV Limited, a leader in audio-visual solutions.
  • Benefits: Competitive pay, supportive team environment, and career growth opportunities.
  • Other info: Work in a dynamic office setting with flexible shift patterns.
  • Why this job: Be the go-to person for international clients and make a real difference.
  • Qualifications: Experience in customer service and strong problem-solving skills.

The predicted salary is between 28000 - 34000 Β£ per year.

pro AV Limited is seeking an experienced Customer Service Agent/Helpdesk Agent to join our Egham team, responsible for maintaining high levels of service for dedicated key accounts.

The role covers case ownership, liaison with international customers and suppliers, and ensuring issues are resolved within SLA.

This office-based position operates on a 40-hour fortnightly shift pattern, with hours between 7am and 7pm. Remuneration reflects experience and the responsibilities involved.

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Global AV Helpdesk Specialist (Office-based) employer: proAV Limited

proAV Limited is an exceptional employer located in Egham, offering a dynamic work environment where attention to detail and proactive problem-solving are highly valued. Employees benefit from a supportive culture that encourages professional growth and development, alongside competitive compensation and comprehensive benefits. Joining our warehouse team means being part of a collaborative effort to ensure seamless logistics operations, making a meaningful impact in a fast-paced industry.

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Contact Details:

proAV Limited Recruitment Team

We think you need these skills to ace Global AV Helpdesk Specialist (Office-based)

Customer Service
Case Ownership
Liaison Skills
Issue Resolution
SLA Management
Communication Skills
Time Management