At a Glance
- Tasks: Engage with customers, provide healthcare advice, and enhance their shopping experience.
- Company: Established UK healthcare provider with a dynamic team in Dunstable.
- Benefits: Competitive salary, paid overtime, store discounts, and excellent training opportunities.
- Other info: Full-time role with a supportive environment and growth potential.
- Why this job: Make a real difference in people's lives while developing your career in healthcare.
- Qualifications: Experience in healthcare and exceptional customer service skills required.
The predicted salary is between 24700 - 25700 £ per year.
This well-established UK Healthcare provider seeks an experienced Retail Advisor to join a dynamic team based in Dunstable. The primary focus is on delivering exceptional customer service, driving new business sales, advising on healthcare options, whilst enhancing the customer experience within a professional, fast-paced retail environment. You will contribute directly to store performance by meeting KPIs and promoting customer satisfaction, while providing exceptional levels of care and representing the brand with enthusiasm.
Working on a full-time basis, covering a rota between the hours of 9.00am to 6.00pm including rotational weekends calls for a committed, reliable and hard-working individual, therefore we seek candidates with previous healthcare/GP practice and exceptional customer facing skills and experience. This opportunity offers an annual salary of just over £24,700 (national minimum wage) plus paid overtime, store discounts and an excellent training and career development programme.
Key Responsibilities- Proactively engage with customers, understanding their needs and providing one-to-one assistance
- Accurately interpret information and customer order documentation and administer best advice, oversee customer collections, ensuring suitability of product
- Manage customer appointments using in-store booking systems
- Handle till operations and transaction processing with accuracy
- Deliver memorable service experiences that contribute to strong performance scores
- Guide customers in the selection and style of product, offering confident recommendations
- Ensure accurate completion of customer paperwork and basic transaction processes
- Communicate product offerings and promotions clearly and effectively
- Address customer concerns, including those relating to complex requirements
- Support cost-efficiency initiatives across the store, working towards and exceed both individual and team targets
- Act as a brand ambassador for the brand, promoting trust and professionalism
- Proven healthcare experience with a customer-first mindset
- Strong command of spoken and written English
- Excellent working knowledge of windows-based systems
- Proven administration and/or reception skills and experience
- Outstanding interpersonal and communication skills
- Ability to build rapport with diverse customer groups
- Highly organised, with attention to detail and efficiency
Retail Healthcare Advisor in Dunstable employer: ProARecruitment
As a leading UK Healthcare provider, we pride ourselves on fostering a supportive and dynamic work environment in Dunstable, where our Retail Healthcare Advisors can thrive. We offer competitive salaries, paid overtime, and generous store discounts, alongside a robust training and career development programme that empowers our employees to grow within the healthcare sector. Join us to be part of a team that values exceptional customer service and professional integrity, while making a meaningful impact in the lives of our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Healthcare Advisor in Dunstable
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. The more comfortable you are with your answers, the more confident you'll feel when it’s time to shine.
✨Tip Number 3
Dress the part! First impressions matter, especially in retail. Make sure you look professional and approachable. It shows you respect the opportunity and are ready to represent the brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Healthcare Advisor in Dunstable
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your healthcare experience and customer service skills to show us you're the perfect fit for the Retail Healthcare Advisor role.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about healthcare and how you can enhance the customer experience. Be sure to mention specific examples from your past roles that demonstrate your ability to meet KPIs and provide exceptional service.
Showcase Your Communication Skills:Since strong communication is key, make sure your application is clear and well-structured. Use proper grammar and spelling, and don’t hesitate to express your enthusiasm for the role and the brand!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our dynamic team in Dunstable.
How to prepare for a job interview at ProARecruitment
✨Know Your Stuff
Make sure you brush up on your healthcare knowledge and the specific services offered by the company. Being able to discuss healthcare options confidently will show that you're serious about the role and can provide the exceptional customer service they’re looking for.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for customers. This role is all about delivering memorable service, so be ready to share how you've handled challenging situations or exceeded customer expectations.
✨Practice Makes Perfect
Rehearse common interview questions related to retail and healthcare. Think about how you would manage customer appointments or handle complex requirements. Practising your responses will help you feel more confident and articulate during the actual interview.
✨Dress the Part
First impressions matter! Dress professionally to reflect the brand's image. A smart appearance shows that you take the opportunity seriously and are ready to represent the company with enthusiasm.
