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For Companies At a Glance
- Tasks: Manage key accounts and deliver top-notch technical solutions to clients.
- Company: Leading tech solutions provider with a focus on customer relationships.
- Benefits: Competitive salary, monthly bonuses, and extensive training opportunities.
- Why this job: Join a dynamic team and make a real impact in the tech industry.
- Qualifications: 3-5 years in IT sales or technical customer service with strong communication skills.
- Other info: Office-based role in Swindon with clear career development paths.
The predicted salary is between 30000 - 32000 £ per year.
A leading technology solutions provider is seeking an experienced Internal Key Accounts Manager to join their highly successful team in Swindon. This is an excellent opportunity for someone from an IT Sales or Technical Product Supply background who enjoys delivering high-quality technical solutions and building long-term customer relationships within the technology market.
Responsibilities
- Managing and nurturing long-term relationships with key account clients
- Understanding technical and IT-related requirements to recommend suitable solutions
- Providing accurate quotations, checking pricing and processing customer requests
- Managing inbound and outbound enquiries via telephone and email with professionalism, working closely with the sales management team
- Updating diaries, collating and updating communication across the wider business
- Working closely with technical delivery teams to keep customers informed of delivery and installation dates
- Liaising with finance, despatch and logistics to ensure seamless service and real-time customer updates
- Supporting the wider sales and operations management teams with any additional key projects
- Producing reports and communication for the wider management team
- Working daily with all MS software - Word, Excel Outlook, including SAP ERP system for all internal sales and customer activities
About You
- This role suits someone who is technically curious, commercially aware and thrives in a busy, customer-focused environment.
- 3-5 years previous experience in IT Sales, technical product supply, or a similar technical customer service role
- Previous key account management experience
- A passion for delivering high-quality technology solutions
- The ability to communicate clearly about technical requirements in a customer-friendly way
- Strong organisational skills and the ability to manage multiple priorities
- Excellent verbal and written communication skills
- Confident use of MS Word, Excel and Outlook - SAP (disable)
- A proactive, sociable and professional approach
Benefits
- Competitive salary £30,000-£32,000
- Monthly performance bonus
- Attractive employee benefits
- Extensive product training
- Clear career development with future opportunities to meet customers and expand responsibilities
- Monday to Friday
- 100% office-based in Swindon
Technical Key Accounts Manager in Cricklade employer: ProARecruitment
Contact Detail:
ProARecruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Key Accounts Manager in Cricklade
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend tech meetups, join relevant online forums, or even hit up LinkedIn. The more connections you make, the better your chances of landing that Technical Key Accounts Manager role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, be ready to discuss your experience in IT sales and technical solutions. Use specific examples to demonstrate how you've built long-term relationships and delivered high-quality results.
✨Tip Number 3
Prepare for interviews by researching the company and its products. Understand their market position and think about how your background in technical product supply can add value. This will help you tailor your responses and show you're genuinely interested in the role.
✨Tip Number 4
Don't forget to apply through our website! We love seeing candidates who are proactive and take the initiative. Plus, it makes it easier for us to keep track of your application and get back to you quickly.
We think you need these skills to ace Technical Key Accounts Manager in Cricklade
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Technical Key Accounts Manager. Highlight your experience in IT sales and key account management, and don’t forget to mention any technical solutions you've delivered that align with our needs.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for technology and customer relationships. Tell us why you’re excited about this role and how your skills make you the perfect fit for our team.
Showcase Your Communication Skills: Since this role involves liaising with clients and internal teams, demonstrate your excellent verbal and written communication skills. Use clear, concise language in your application to reflect how you would communicate with our customers.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at ProARecruitment
✨Know Your Tech Inside Out
Make sure you brush up on the technical aspects of the products and solutions the company offers. Being able to discuss these confidently will show that you're not just interested in the role, but that you understand the industry and can communicate effectively with clients.
✨Showcase Your Relationship-Building Skills
Prepare examples from your past experiences where you've successfully managed key accounts or built long-term relationships. This is crucial for the role, so having specific stories ready will help demonstrate your ability to nurture client connections.
✨Practice Your Communication Style
Since this role requires clear communication about technical requirements, practice explaining complex concepts in simple terms. You might even want to do a mock interview with a friend to get comfortable with this style of communication.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to account management or customer service. Think through how you would handle various scenarios, such as managing a difficult client or coordinating with technical teams, to show your problem-solving skills.
