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- Tasks: Manage European accounts, support sales, and coordinate product launches.
- Company: Join ProAmpac, a global leader in innovative food packaging solutions.
- Benefits: Enjoy hybrid working, competitive salary, and a bonus scheme.
- Why this job: Be part of a dynamic team with opportunities for growth and creativity.
- Qualifications: Fluent in German, excellent communication skills, and strong organisational abilities required.
- Other info: Training provided; previous packaging industry knowledge is a plus.
The predicted salary is between 36000 - 60000 £ per year.
Location: Wimbledon, with Hybrid working (3 days per week on site)
Hours: Full time 37.5 hours / Permanent
Salary: Competitive + Bonus scheme
Company: ProAmpac London is an award winning, global market leader in food-to-go packaging. It combines technical, creative and commercial expertise to design and manufacture revolutionary food packaging. Most of the UK supermarkets and high street coffee shops feature amongst ProAmpac London’s impressive client list. ProAmpac is headquartered in Cincinnati, Ohio with several other locations across the USA. The London office based in Wimbledon is home to the design and technical centre with manufacturing capabilities for Europe located in Ireland. Due to continued growth, the Company is seeking an Account Manager to join the team.
The business currently employs four Channel Managers concentrating mainly on the UK market. The Channel Managers provide both customer sales support and undertake internal administration including stock management, sales orders processing and organising order fulfilment. In addition, the Channel Managers provide support to field sales staff on business development through providing quotations and samples to customers. The role requires a significant amount of communication with both customers and colleagues verbally and in writing.
The Channel Manager will report to the Business Unit Manager and will have significant contact with other departments in the business including design, artwork and finance. The main functions undertaken by the Channel Managers are mainly sales support and administrative functions and are summarised below.
- Support the dedicated Sales Director Europe, Fibre-Based Products located in Germany.
- The European Channel Manager will act as the business’ point of contact for the following sales support functions:
- Contact person for European customer supplying quotations.
- Organising deliveries, samples & trials.
- Overall order management, handling NBOs & CRM system.
- Coordinating new product designs and changes to artwork.
- Managing the critical path for product launches with customers.
- Arranging technical support from the UK should this be necessary.
In each case the Channel Manager will be reliant on other departments in the business to provide information.
Existing business and repeat orders involve coordination of the customer requirements with the lead times to manufacture products and ensure that the appropriate information is included in the company’s ERP system to ensure that the customer deliveries are met on time and in full and includes Vendor Managed Inventory. The business operates vendor managed inventory for certain customers. The Channel Manager should therefore have reasonable numerical skills to enable accurate stock forecasts to be made.
Proactively seeking repeat orders. The Channel Manager will be in regular contact with the customers and be aware of their likely demand. Orders should be proactively sought from each customer to ensure sufficient time is allowed for manufacture. Other administrative functions including order processing, organising delivery times and invoicing is also undertaken by the Channel Manager.
Skills Required:
- Professional fluency in German
- Excellent communication skills (including good email writing)
- Exceptionally organised and excellent co-ordination and prioritisation skills (especially in relation to business deadlines)
- Excellent computer skills – Excel essential, Word, Outlook, Internet etc.
- Assertive individual capable of taking a balanced approach with customers
- Collaborative, team player, able to form good relationships with colleagues internally and externally.
- Able to work autonomously with minimal supervision, be pro-active and take initiative, open to learning
- Knowledge of packaging industry would be advantageous, but training would be given
ProAmpac is an equal opportunities Employer.
European Account Manager employer: ProAmpac
Contact Detail:
ProAmpac Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land European Account Manager
✨Tip Number 1
Familiarise yourself with the packaging industry, especially food-to-go packaging. Understanding the trends and challenges in this sector will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your German language skills, as professional fluency is a requirement. Practising business-related conversations in German can give you an edge and show your commitment to the role.
✨Tip Number 3
Network with current or former employees of ProAmpac or similar companies. This can provide you with insider knowledge about the company culture and expectations, which can be invaluable during the interview process.
✨Tip Number 4
Prepare specific examples of how you've successfully managed customer relationships and coordinated projects in the past. Being able to share these experiences will highlight your organisational skills and ability to work autonomously, both of which are crucial for this role.
We think you need these skills to ace European Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of European Account Manager. Emphasise your communication skills, organisational abilities, and any experience in sales support or account management.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses why you are a good fit for ProAmpac. Mention your professional fluency in German and your understanding of the packaging industry, if applicable. Show enthusiasm for the role and the company.
Highlight Relevant Skills: In your application, clearly outline your proficiency in tools like Excel and your ability to manage customer relationships. Provide examples of how you've successfully coordinated projects or managed orders in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at ProAmpac
✨Showcase Your Communication Skills
As the role requires significant communication with customers and colleagues, be prepared to demonstrate your excellent verbal and written communication skills. Practice articulating your thoughts clearly and concisely, and consider sharing examples of how you've effectively communicated in previous roles.
✨Highlight Your Organisational Skills
Given the need for exceptional organisation and prioritisation, come equipped with examples that showcase your ability to manage multiple tasks and deadlines. Discuss any tools or methods you use to stay organised, especially in a fast-paced environment.
✨Demonstrate Proactivity
The role requires a proactive approach to seeking repeat orders and managing customer relationships. Be ready to discuss instances where you've taken the initiative in your previous roles, whether it was identifying opportunities for improvement or anticipating customer needs.
✨Familiarise Yourself with the Packaging Industry
While training will be provided, having a basic understanding of the packaging industry can set you apart. Research current trends and challenges in the sector, and be prepared to discuss how your background aligns with the company's focus on innovative food packaging solutions.
