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- Tasks: Manage European accounts, support sales, and coordinate product launches.
- Company: Join ProAmpac, a global leader in innovative food packaging solutions.
- Benefits: Enjoy hybrid working, competitive salary, and a bonus scheme.
- Why this job: Be part of a dynamic team with opportunities for growth and creativity.
- Qualifications: Fluent in German, excellent communication skills, and strong organisational abilities required.
- Other info: Training provided; previous packaging industry knowledge is a plus.
The predicted salary is between 36000 - 60000 £ per year.
Location: Wimbledon, with Hybrid working (3 days per week on site)
Hours: Full time 37.5 hours / Permanent
Salary: Competitive + Bonus scheme
Company: ProAmpac London is an award winning, global market leader in food-to-go packaging. It combines technical, creative and commercial expertise to design and manufacture revolutionary food packaging. Most of the UK supermarkets and high street coffee shops feature amongst ProAmpac London’s impressive client list. ProAmpac is headquartered in Cincinnati, Ohio with several other locations across the USA. The London office based in Wimbledon is home to the design and technical centre with manufacturing capabilities for Europe located in Ireland. Due to continued growth, the Company is seeking an Account Manager to join the team.
The business currently employs four Channel Managers concentrating mainly on the UK market. The Channel Managers provide both customer sales support and undertake internal administration including stock management, sales orders processing and organising order fulfilment. In addition, the Channel Managers provide support to field sales staff on business development through providing quotations and samples to customers. The role requires a significant amount of communication with both customers and colleagues verbally and in writing.
The Channel Manager will report to the Business Unit Manager and will have significant contact with other departments in the business including design, artwork and finance. The main functions undertaken by the Channel Managers are mainly sales support and administrative functions and are summarised below.
- New & existing business: Support the dedicated Sales Director Europe, Fibre-Based Products located in Germany. The European Channel Manager will act as the business’ point of contact for the following sales support functions:
- Contact person for European customers supplying quotations.
- Organising deliveries, samples & trials.
- Overall order management, handling NBOs & CRM system.
- Coordinating new product designs and changes to artwork.
- Managing the critical path for product launches with customers.
- Arranging technical support from the UK should this be necessary.
- Vendor Managed Inventory. The business operates vendor managed inventory for certain customers. The Channel Manager should therefore have reasonable numerical skills to enable accurate stock forecasts to be made.
- Proactively seeking repeat orders. The Channel Manager should be in regular contact with the customers and be aware of their likely demand. Orders should be proactively sought from each customer to ensure sufficient time is allowed for manufacture.
- Other administrative functions including order processing, organising delivery times and invoicing is also undertaken by the Channel Manager.
Skills Required:
- Professional fluency in German
- Excellent communication skills (including good email writing)
- Exceptionally organised and excellent co-ordination and prioritisation skills (especially in relation to business deadlines)
- Excellent computer skills – Excel essential, Word, Outlook, Internet etc.
- Assertive individual capable of taking a balanced approach with customers
- Collaborative, team player, able to form good relationships with colleagues internally and externally.
- Able to work autonomously with minimal supervision, be pro-active and take initiative, open to learning
- Knowledge of packaging industry would be advantageous, but training would be given
ProAmpac is an equal opportunities Employer.
European Account Manager employer: ProAmpac
Contact Detail:
ProAmpac Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land European Account Manager
✨Tip Number 1
Familiarise yourself with the packaging industry, especially food-to-go packaging. Understanding the trends and challenges in this sector will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your German language skills, as professional fluency is a requirement. Practising common business phrases and terminology related to sales and customer service can give you an edge in conversations with potential employers.
✨Tip Number 3
Network with professionals in the packaging industry, particularly those who work in account management or sales support roles. Attend industry events or join relevant online forums to make connections that could lead to job opportunities at ProAmpac.
✨Tip Number 4
Prepare for the interview by thinking about how you would handle specific scenarios related to order management and customer communication. Being able to articulate your problem-solving approach will showcase your organisational skills and readiness for the role.
We think you need these skills to ace European Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of European Account Manager. Emphasise your communication skills, organisational abilities, and any experience in sales support or account management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention your professional fluency in German and how your background makes you a great fit for the role. Be specific about how you can contribute to ProAmpac's success.
Highlight Relevant Skills: In your application, clearly outline your skills that are pertinent to the job description, such as your proficiency in Excel, ability to manage customer relationships, and experience with order management systems. Use examples to demonstrate these skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for the role.
How to prepare for a job interview at ProAmpac
✨Showcase Your Communication Skills
As the role requires significant communication with customers and colleagues, be prepared to demonstrate your excellent verbal and written communication skills. Practice articulating your thoughts clearly and concisely, and consider sharing examples of how you've effectively communicated in previous roles.
✨Demonstrate Organisational Skills
The position demands exceptional organisational abilities. During the interview, highlight your experience in managing multiple tasks and deadlines. You could discuss specific tools or methods you use to stay organised, such as project management software or prioritisation techniques.
✨Prepare for Technical Questions
Given the technical nature of the role, brush up on relevant industry knowledge, especially related to food packaging. Be ready to discuss any experience you have in this area, and don't hesitate to ask questions about the company's products and processes to show your interest.
✨Exhibit Proactivity and Initiative
The ideal candidate is someone who can work autonomously and take initiative. Prepare examples from your past experiences where you identified a problem and took steps to resolve it without being prompted. This will demonstrate your proactive approach and ability to work independently.
