At a Glance
- Tasks: Join our team as an Office Administrator, handling customer service and administrative tasks.
- Company: Dynamic company in Wollaston with a busy and supportive environment.
- Benefits: Competitive hourly rate, Monday to Friday hours, and immediate start available.
- Other info: Opportunity for growth and collaboration across various departments.
- Why this job: Be the backbone of our operations while enhancing your skills in a fast-paced setting.
- Qualifications: Experience in administration or customer service, strong IT skills, and excellent communication.
The predicted salary is between 26500 - 28000 £ per year.
We are seeking a highly organised and proactive Administrator to join our clients busy team in Wollaston. This is a varied role that combines customer service, administration, order processing, and operational support. The successful candidate will play a key role in ensuring the smooth day-to-day running of the office while providing excellent support to customers, management, and internal departments. The ideal candidate will possess strong communication skills, excellent attention to detail, and the ability to manage multiple tasks in a fast-paced environment.
Key Duties and Responsibilities
- Customer Service & Reception
- Answer incoming telephone calls professionally and direct enquiries to the appropriate department.
- Manage and respond to customer emails in a timely and efficient manner.
- Welcome visitors and provide general reception support.
- Take accurate messages and ensure they are communicated promptly.
- Act as a first point of contact for customer enquiries and provide excellent customer service.
- Administration & Data Management
- Maintain and update customer records accurately within Dynamics 365.
- Input and process sales orders on Dynamics 365.
- Prepare and send customer documentation including product data sheets, quotations, and order acknowledgements and confirmations.
- Ensure all administrative records are accurate, up to date, and compliant with company procedures.
- Provide general administrative support across departments as required.
- Order Processing & Logistics
- Process customer orders and prepare documentation for dispatch.
- Allocate and schedule customer orders for shipment.
- Liaise with internal teams to ensure orders are fulfilled accurately and on time.
- Book deliveries through external haulier and courier portals.
- Monitor delivery schedules and communicate updates to customers where required.
- Support the Goods Out function to ensure efficient dispatch operations.
- Business Support
- Provide administrative support to the Office Manager and Procurement team.
- Assist management with reporting, data entry, and document preparation.
- Support continuous improvement of administrative processes and procedures.
- Work collaboratively with all departments to ensure smooth operational workflows.
Skills and Experience
- Previous experience in an administrative, office support, or customer service role.
- Strong IT skills, including Microsoft Office (Word, Excel, Outlook).
- Excellent written and verbal communication skills.
- High level of accuracy and attention to detail.
- Strong organisational and time-management skills.
- Ability to prioritise workload and work independently.
- Professional and friendly telephone manner.
Additional Info
- Hours: Monday to Friday 8.00am-4.30pm
- Rate: £12.71 - £13.50 per hour
- Start Date: ASAP
Proactive Global is committed to equality in the workplace and is an equal opportunity employer. Proactive Global is acting as an Employment Business in relation to this vacancy.
Office Administrator in Wellingborough employer: Proactive Technical Limited
Join a dynamic team in Wollaston as an Office Administrator, where your organisational skills will shine in a supportive and collaborative work environment. We prioritise employee growth and offer opportunities for professional development, ensuring that you can thrive in your role while contributing to the smooth operation of our office. With a focus on excellent customer service and a commitment to equality, we provide a rewarding workplace that values your contributions.
Contact Details:
Proactive Technical Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Office Administrator in Wellingborough
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for an Office Administrator role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Practice your interview skills! Get a mate to do some mock interviews with you. Focus on common questions for admin roles, like how you handle multiple tasks or provide excellent customer service.
✨Tip Number 3
Show off your tech skills! Familiarise yourself with Dynamics 365 and Microsoft Office if you haven't already. Being able to demonstrate your proficiency in these tools during interviews will give you a leg up.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes get you noticed faster. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Office Administrator in Wellingborough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Office Administrator role. Highlight your relevant experience in administration and customer service, and don’t forget to showcase your strong IT skills. We want to see how you can bring your unique flair to our team!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Be sure to mention your organisational skills and attention to detail, as these are key for us at StudySmarter. Keep it friendly and professional!
Show Off Your Communication Skills:Since this role involves a lot of customer interaction, make sure your written application reflects your excellent communication skills. Use clear and concise language, and don’t hesitate to show a bit of your personality. We love a friendly tone!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to the right place quickly. Plus, you’ll be one step closer to joining our awesome team!
How to prepare for a job interview at Proactive Technical Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key duties and responsibilities, especially around customer service and administration. This will help you tailor your answers to show how your skills align perfectly with what they’re looking for.
✨Show Off Your Communication Skills
Since strong communication is crucial for this role, prepare examples that showcase your ability to handle customer inquiries and manage multiple tasks. Practise articulating your thoughts clearly and confidently, as this will demonstrate your suitability for the position.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you prioritise tasks and manage your time effectively. You might want to share specific instances where you successfully juggled multiple responsibilities in a fast-paced environment. This will highlight your organisational prowess, which is key for an Office Administrator.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, and expectations for the role. This not only shows your interest but also helps you determine if the company is the right fit for you.
