At a Glance
- Tasks: Build strong relationships with customers and ensure smooth order processing.
- Company: Join a leading manufacturing business in Haddenham with exciting growth opportunities.
- Benefits: Part-time role with flexible hours and a supportive team environment.
- Other info: Great chance to develop your career in a thriving industry.
- Why this job: Be part of a dynamic team and make a real impact on customer satisfaction.
- Qualifications: Strong communication skills and experience in account management preferred.
The predicted salary is between 12 - 15 € per hour.
This is a Part Time Role. Proactive currently have an exciting opportunity for an Account Executive to begin work for a leading manufacturing and production business in Haddenham. Due to rapid company expansion and an ever growing order book, our client is hoping to recruit at least one additional Account Executive to help ensure the quality and accuracy of the factory’s function is well maintained throughout this new and excited influx of work.
Responsibilities
- Develop and maintain working relationships with key customer contacts in collaboration with the Account Manager.
- Attend customer meetings as required to review and develop the account; ensuring the business exceeds customer expectations and responds to all client requests.
- Co‑ordinate the order planning with each customer, from initial order placement into the factory to final shipment.
- Handle customer purchase orders and get the orders out on the day.
- Work cohesively with Buyers to ensure kit clearance and maintain continuous communication with the production, quality, engineering and despatch teams to ensure timely production and delivery of goods.
- Support and co‑ordinate as required the Requests for Quotation (RFQs) process to help win the order.
- Identify issues and problems such as Return Material Authorisation (RMAs), carrier issues and late deliveries and work collaboratively with other departments to find solutions.
- Interpret and report on customer feedback to internal departments.
- Send daily/weekly reports as requested.
- Open order books, stock reports, despatch and delivery reports, PODs and RMA reports to internal and external customers.
- Maintain a good understanding of each customer’s products and their industry sector.
- Monitor all customer service emails and answer, deal with or re‑direct all telephone calls to the business.
- Answer door buzzer and welcome visitors.
Experience
- Excellent communication and interpersonal skills; professional and helpful to all customers and stakeholders with the ability to engage and develop strong working relationships.
- Experience of managing or co‑ordinating accounts within a manufacturing environment.
- Confident to work with commercial data and order timeframes.
- Willing to speak up when there is an issue and get support to find a suitable solution for the customer.
- Able to handle multiple tasks and remain calm and composed under pressure.
- Comfortable to plan, prioritise tasks and work at pace to deliver to tight deadlines.
- Good computer literacy: Proficiency in MS Office (Outlook, Word & Excel).
- Previous experience of using an MRP or stock management system would be beneficial.
If you are interested in this position, please apply with a copy of your CV and a member of our team will be in touch to discuss the opportunity with you in further detail.
How to Apply
For more information on the role, or an informal discussion regarding opportunities we have available, please contact Charley McCleave on 07801 984734 or c.mccleave@proactiveglobal.com.
Proactive Global is committed to equality in the workplace and is an equal opportunity employer. Proactive Global is acting as an Employment Business in relation to this vacancy.
Account Executive in Aylesbury employer: Proactive Technical Limited
Proactive Global is an exceptional employer, offering a dynamic work environment in Haddenham that fosters collaboration and innovation. As an Account Executive, you will benefit from a supportive culture that prioritises employee growth and development, alongside flexible part-time hours that promote a healthy work-life balance. Join a leading manufacturing business where your contributions directly impact customer satisfaction and operational success, all while being part of a rapidly expanding team.
Contact Detail:
Proactive Technical Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Account Executive in Aylesbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an Account Executive role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its products, and think about how your skills can help them maintain quality and accuracy. Practise answering common interview questions so you can showcase your communication skills and experience confidently.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Mention something specific from your conversation to remind them of your fit for the position.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Account Executive in Aylesbury
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Account Executive role. Highlight your communication skills and any experience in a manufacturing environment to catch our eye!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role and how you can help us exceed customer expectations. Keep it friendly and professional.
Showcase Your Problem-Solving Skills:In your application, mention specific examples where you've tackled issues or improved processes. We love candidates who can think on their feet and find solutions under pressure!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Proactive Technical Limited
✨Know Your Stuff
Before the interview, make sure you understand the company and its products inside out. Research their manufacturing processes and any recent news about them. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As an Account Executive, strong communication is key. Prepare examples of how you've successfully managed customer relationships or resolved issues in the past. Be ready to demonstrate your ability to engage with clients and collaborate with internal teams.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific situations, like dealing with late deliveries or customer complaints. Think through potential scenarios beforehand and outline your problem-solving approach. This will show that you can think on your feet and are proactive in finding solutions.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Ask about the team dynamics, the challenges they face, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
