Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Maximise sales and provide top-notch customer service for a luxury hot tub distributor.
- Company: Join a rapidly growing luxury hot tub company with a vibrant team culture.
- Benefits: Earn £26k plus commission, enjoy 20 days leave, and work Monday to Friday!
- Why this job: Be the friendly voice that customers trust while earning great bonuses.
- Qualifications: Previous telesales experience and excellent communication skills are a must.
- Other info: Enjoy free parking and corporate discounts while developing your career.
The predicted salary is between 26000 - 30000 £ per year.
Our client is a luxury hot tub distributor that has seen incredible growth over recent years. To maintain momentum, our client is looking for a great Telesales professional to maximise sales and ensure excellent customer service!
What’s in it for you / Benefits:
- £26k per annum starting salary + £2k - £4k yearly commission (£28k-£30k OTE)
- 9am – 6pm Monday – Friday hours, no evenings or weekends!
- 20 days annual leave, plus bank holidays
- Company pension scheme
- Free onsite parking
- Commission / bonus scheme
- Corporate discount on company stock for staff, friends & family
Role Overview:
This is a duel role, with sales being the priority in the quiet seasons (autumn and winter), and customer service the focus during the Spring and Summer peaks. As an experienced Telesales Advisor, you'll be the friendly voice the customers rely on for all their service inquiries (deliveries, repairs, etc). You will also be making outbound calls to current customers to upsell maintenance appointments, accessories and replacement tubs.
Key Responsibilities:
- First point of contact for existing customers, providing effective solutions to their reported problems.
- Organise engineer visits when issues can't be resolved over the phone.
- Deliver excellent customer service, including product knowledge, practical advice, empathy and patience.
- Upsell maintenance appointments, accessories and cleaning products.
- Advise customers on confirmed delivery times.
- Manage workload efficiently in a busy environment.
- Conduct outbound calls to gain online reviews and promote servicing of hot tubs.
- Perform any other duties as directed by the company, applicable to your skills and experience.
- Gain commission on each service booked in and products sold.
Skills and Experience:
- Previous experience in telesales is essential, with an emphasis on sales ideally.
- Excellent computer skills to enter data and maintain company CRM.
- Confident phone manner.
- Proven experience in resolving customer queries and demonstrating strong problem-solving abilities.
- Ability to work on your own initiative while being an effective team player.
- Capacity to work under pressure and meet demanding deadlines.
- Meticulous attention to detail.
How to Apply:
Please click apply or send your CV to (url removed). Or if you would like a confidential chat call Maisie or Michael on (phone number removed). Good luck!
Proactive Staff is an equal opportunities Recruitment Agency advertising on behalf of our client.
Telesales Advisor in Nottingham employer: Proactive Staff
Contact Detail:
Proactive Staff Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales Advisor in Nottingham
✨Tip Number 1
Get to know the company inside out! Research their products, values, and customer service approach. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your phone skills! Since this role is all about telesales, grab a friend or family member and do some mock calls. Focus on being friendly, confident, and persuasive – it’ll make a world of difference!
✨Tip Number 3
Don’t forget to highlight your problem-solving skills! Be ready to share examples of how you've tackled customer issues in the past. This shows you can handle the pressure and keep customers happy.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Telesales Advisor in Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your telesales experience and customer service skills. We want to see how you can bring your unique flair to our team, so don’t be shy about showcasing your achievements!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Telesales Advisor role. We love a bit of personality, so let your enthusiasm for the role come through.
Show Off Your Skills: In your application, mention specific examples of how you've successfully resolved customer queries or upsold products in the past. We’re all about those real-life experiences that demonstrate your problem-solving abilities!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s quick and easy, and we’ll get your application in front of the right people faster!
How to prepare for a job interview at Proactive Staff
✨Know Your Product
Before the interview, make sure you research the luxury hot tub market and the specific products the company offers. Being able to discuss features, benefits, and common customer queries will show that you're genuinely interested and knowledgeable.
✨Practice Your Phone Manner
Since this role heavily relies on phone communication, practice your phone manner. Record yourself making a mock sales call or answering customer queries. Focus on being friendly, clear, and confident – it’ll help you stand out during the interview.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've successfully resolved customer issues in the past. Highlight your ability to empathise with customers while providing effective solutions. This will demonstrate your suitability for the role's focus on customer service.
✨Be Ready to Upsell
Think of ways you could upsell products or services during the interview. Prepare a few strategies or examples of how you’ve done this before. Showing that you can think on your feet and maximise sales opportunities will impress the interviewers.