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- Tasks: Maximise sales and provide top-notch customer service in a luxury spa environment.
- Company: Luxury hot tub distributor in the East Midlands with a supportive culture.
- Benefits: Salary of £26,500, potential commission, 20 days annual leave, and pension scheme.
- Why this job: Join a dynamic team and enhance your sales skills while working with luxury products.
- Qualifications: Previous telesales experience and strong sales skills are essential.
- Other info: Enjoy a vibrant work atmosphere with opportunities for growth.
The predicted salary is between 26500 - 26500 £ per year.
A luxury hot tub distributor in East Midlands is seeking a Telesales professional to maximize sales and provide excellent customer service. In this dual role, customer inquiries will be handled during service peaks, with sales prioritized in quieter seasons.
Previous telesales experience is essential, emphasizing strong sales skills, a confident phone manner, and the ability to work under pressure.
The role offers a salary of £26,500 with potential commission, and a supportive work environment with benefits including 20 days annual leave and a company pension scheme.
Luxury Spa Telesales Advisor | Service & Upsell employer: Proactive Staff
Contact Detail:
Proactive Staff Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Spa Telesales Advisor | Service & Upsell
✨Tip Number 1
Practice your phone skills! Since this role is all about telesales, we should rehearse our pitch and responses to common customer queries. A confident phone manner can really set us apart from the competition.
✨Tip Number 2
Know the product inside out! Familiarise yourself with the luxury hot tubs and their features. This knowledge will help us upsell effectively and answer any questions that come our way during those busy service peaks.
✨Tip Number 3
Stay calm under pressure! Telesales can get hectic, especially during peak times. We need to develop strategies to manage stress and maintain a positive attitude, which will reflect in our customer interactions.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can showcase our enthusiasm for the role and the company right from the start!
We think you need these skills to ace Luxury Spa Telesales Advisor | Service & Upsell
Some tips for your application 🫡
Show Off Your Sales Skills: Make sure to highlight your previous telesales experience in your application. We want to see how you've maximised sales and provided top-notch customer service in the past, so don’t hold back!
Be Confident and Personable: Since this role involves a lot of phone work, let your confident phone manner shine through in your written application. Use a friendly tone that reflects how you’d interact with customers over the phone.
Tailor Your Application: Take a moment to tailor your application specifically for this role. Mention how your skills align with the job description, especially your ability to work under pressure and handle customer inquiries effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Proactive Staff
✨Know Your Product Inside Out
Before the interview, make sure you understand the luxury hot tub market and the specific products the company offers. Familiarise yourself with features, benefits, and any unique selling points. This knowledge will help you demonstrate your passion and expertise during the conversation.
✨Show Off Your Sales Skills
Prepare to discuss your previous telesales experience in detail. Think of specific examples where you successfully upsold or handled customer objections. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your ability to drive sales.
✨Practice Your Phone Manner
Since this role heavily relies on phone communication, practice speaking clearly and confidently. You might want to do mock calls with a friend or record yourself to refine your tone and pacing. A friendly yet professional phone manner can set you apart from other candidates.
✨Prepare for Pressure Scenarios
Given that the role involves working under pressure, think about times when you've thrived in a fast-paced environment. Be ready to share how you manage stress and maintain excellent customer service even during busy periods. This will show your potential employer that you're well-equipped for the demands of the job.