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- Tasks: Engage with potential donors over the phone to raise funds for a charity.
- Company: Join a growing Bristol-based charity fundraising call centre dedicated to making a difference.
- Benefits: Enjoy remote work, competitive pay, and commission opportunities for exceeding targets.
- Why this job: Make a positive impact while developing your communication skills in a supportive team environment.
- Qualifications: Recent experience in telesales or fundraising and strong phone communication skills are essential.
- Other info: Training is paid, and flexible hours allow for a balanced work-life schedule.
You will need recent call handling, outbound telesales or fundraising experience for the position. You will need a decent laptop or computer and (call centre type) headset with a microphone to commence this position along with a decent broadband connection.
A Bristol based charity fundraising call centre is expanding and requires creative and passionate people to join the team. This job is work from home indefinitely, however you will need your own decent Windows modern computer and a USB headset with a microphone, you also need a decent broadband connection with an upload speed above 8 and a download speed above 25.
The Charity Fundraiser / Telesales Advisor will need good communication skills on the phone and recent outbound telesales experience or fundraising experience. The Charity Fundraiser / Telesales Advisor will need a passion for charity and will need the ability to work a computer and input information into a computer.
There is a telephone interview including a script based roleplay / pretend call and they are doing weekly remote training sessions on Zoom. The training pay, so the first 2 days of online Zoom training, which amounts to 14 hours, is held back until you complete 120 hours service.
The Charity Fundraiser / Telesales Advisor will work an 8 hour day (7 hours paid), five days a week between the hours of 12:00-20:00 Monday to Friday including one Saturday 10:30-18:30, if you work the Saturday you get a day off in the week.
This role pays £12.35ph, however consistent target achievement will see the rate rise to £12.70ph and then to £13.05ph with good OTE commission opportunities. Whilst in training/Graduation Bay, the pay rate is £12.21ph (normally first 2 weeks depending on your performance).
The target is 15 sign-ups per week. If you hit 15 sign-ups per week you will earn an extra £2ph (see on-target base rate). Every sign-up beyond the minimum target is paid at a rate of £17.50 per sign-up.
Please note that due to the high volume of applications submitted, it is not possible to respond to everyone.
Work From Home / Remote Charity Fundraiser employer: Proactive Solutions Group Ltd
Contact Detail:
Proactive Solutions Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Work From Home / Remote Charity Fundraiser
✨Tip Number 1
Familiarise yourself with the charity sector and the specific causes the organisation supports. This knowledge will not only help you during the roleplay in the interview but also demonstrate your genuine passion for the work.
✨Tip Number 2
Practice your communication skills by engaging in mock calls with friends or family. Focus on being clear, persuasive, and empathetic, as these traits are crucial for a successful fundraiser.
✨Tip Number 3
Ensure your tech setup is ready before the interview. Test your computer, headset, and internet connection to avoid any technical issues during the call, which can distract from showcasing your skills.
✨Tip Number 4
Be prepared to discuss your previous telesales or fundraising experiences in detail. Highlight specific achievements and how you overcame challenges, as this will show your capability and readiness for the role.
We think you need these skills to ace Work From Home / Remote Charity Fundraiser
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise your recent call handling, outbound telesales, or fundraising experience in your application. Use specific examples to demonstrate your skills and achievements in these areas.
Show Your Passion for Charity: In your cover letter or personal statement, express your passion for charity work. Share any relevant experiences or motivations that drive you to contribute to charitable causes.
Technical Requirements: Clearly state that you have a decent Windows modern computer, a USB headset with a microphone, and a reliable broadband connection that meets the specified upload and download speeds. This shows you are prepared for the remote nature of the job.
Prepare for the Interview: Since there is a telephone interview that includes a script-based roleplay, practice your communication skills and prepare for potential scenarios you might encounter during the call. This will help you feel more confident and ready.
How to prepare for a job interview at Proactive Solutions Group Ltd
✨Show Your Passion for Charity
Make sure to express your genuine passion for charity work during the interview. Share any personal experiences or motivations that drive you to contribute to charitable causes, as this will resonate well with the interviewers.
✨Prepare for Roleplay Scenarios
Since the interview includes a script-based roleplay, practice common fundraising scenarios beforehand. Familiarise yourself with persuasive language and techniques to effectively engage potential donors over the phone.
✨Highlight Relevant Experience
Be ready to discuss your recent call handling, telesales, or fundraising experience in detail. Use specific examples to demonstrate how your skills can directly benefit their charity fundraising efforts.
✨Test Your Tech Setup
Ensure your computer and headset are functioning properly before the interview. A stable broadband connection is crucial, so check your internet speed and troubleshoot any issues to avoid disruptions during the call.
