At a Glance
- Tasks: Help customers via phone, email, and chat while providing top-notch service.
- Company: Join a dynamic team in Coatbridge with growth potential.
- Benefits: Earn £13.45 per hour, enjoy free parking, and work Monday to Friday.
- Other info: Opportunity for permanent position and immediate interviews available.
- Why this job: Make a real difference in customer satisfaction and develop your skills.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 13.45 - 13.45 £ per hour.
Pay: £13.45 per hour
Our client based in Coatbridge are looking for 2 Customer Service Advisor/Administrator to join their team. This will be a temporary ongoing basis to start with, however could go permanent for the right candidates.
Responsibilities:
- Respond promptly and professionally to customer enquiries via phone, email, and live chat channels.
- Provide accurate information regarding our products and services, ensuring customers are well-informed.
- Analyse customer feedback and data to identify trends and recommend improvements in service delivery.
- Assist customers with account management, including troubleshooting issues and processing transactions.
- Collaborate with internal teams such as sales and technical support to resolve complex queries effectively.
This position offers an engaging environment where your skills will directly impact customer satisfaction while providing opportunities for professional growth within the organisation.
Working Hours: Monday to Friday – 08:30 to 17:00 (Can be negotiated).
Start Date and Application: We are looking to start people on Monday the 3rd of July. Please call the office and ask for Jade. Interviews will be hosted immediately.
Benefits: Free parking
Work Location: In person
Customer Service Advisor in Coatbridge employer: Proactive Recruitment Ltd
Proactive Recruitment Ltd offers a dynamic work environment in Johnstone, where employees are valued and supported in their professional growth. With a focus on work-life balance through a 4 on / 4 off shift pattern, the company fosters a collaborative culture that encourages teamwork and personal development, making it an excellent choice for those seeking meaningful employment in the logistics sector.
