Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead daily operations and inspire a passionate team to create unforgettable guest experiences.
- Company: Join a leading one-stop destination venue in London, known for its energy and creativity.
- Benefits: Enjoy exclusive discounts, 25% off meals, nourishing team food, and comprehensive training.
- Why this job: Be part of an innovative culture focused on inclusivity and continuous improvement.
- Qualifications: Previous management experience in hospitality or retail is essential; strong leadership skills required.
- Other info: 28 days paid holiday plus an extra day off for your birthday!
The predicted salary is between 28800 - 43200 £ per year.
Job Description
Duty Manager – Leading One-Stop Destination Venue
Location: London
I’m currently working with a leading one-stop destination venue who are looking for an experienced and motivated Duty Manager to join their team. This is a fantastic opportunity to work with one of the UK’s most exciting hospitality concepts, where energy, creativity, and guest experience are at the heart of everything they do.
The Role
As Duty Manager, you’ll play a key role in the day-to-day running of the site, supporting the General Manager in leading operations and driving standards. You’ll inspire and coach a passionate team, ensuring every guest leaves with an unforgettable experience.
Your responsibilities will include:
- Overseeing site operations and ensuring smooth, high-energy shifts.
- Leading, training, and motivating the team to deliver exceptional service.
- Driving sales through upselling and maximising spend per head.
- Managing stock control, compliance, and supplier relations.
- Supporting the GM with financial and operational targets.
- Acting as a role model for inclusivity, respect, and high performance.
The Person
We’re looking for someone with:
- Previous management experience in hospitality or retail (high-volume background is needed).
- Strong leadership and people management skills.
- A proactive, results-driven mindset.
- Flexibility and resilience in a fast-paced environment.
- Energy, enthusiasm, and a passion for creating memorable guest experiences.
Benefits
- Access to Hospitality rewards, a unique benefits platform that offers exclusive discounts for gyms, retailers, and other restaurants, along with a 24/7 confidential mental health support hotline.
- A 25% discount on ALL MH trade stands, allowing you to enjoy a meal or drink with your loved ones.
- Delicious, nourishing team food to keep you energized throughout your workday.
- A comprehensive training and development program tailored to each employee, including coaching, mentoring, workshops, and project involvement.
- Plus, standard benefits such as 28 days of paid holiday (including Christmas Day, Boxing Day, and New Year's Day), with an additional paid day off for your birthday.
Culture & Benefits
Our client is fun-loving, innovative, and obsessed with delivering the very best for their guests. They value inclusivity, teamwork, and continuous improvement — with the goal of being the best at what they do.
This is a fantastic opportunity to join a business that’s the first of its kind in the UK, with plenty of scope to grow and develop your career.
If you’re ready for your next challenge and want to be part of something exciting, please get in touch today or send your CV to mo@proactiverecruitersuk.com.
Duty Manager - Hospitality employer: Proactive Recruiters UK
Contact Detail:
Proactive Recruiters UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Hospitality
✨Tip Number 1
Familiarise yourself with the latest trends in the hospitality industry. Understanding current guest expectations and innovative service techniques can set you apart during interviews.
✨Tip Number 2
Network with professionals in the hospitality sector. Attend industry events or join online forums to connect with others who might provide insights or even referrals for the Duty Manager position.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in high-pressure environments. Be ready with specific examples that showcase your ability to inspire and motivate staff.
✨Tip Number 4
Research the company culture of the venue you're applying to. Tailor your conversation to reflect their values of inclusivity, teamwork, and guest experience, demonstrating that you’re a perfect fit for their team.
We think you need these skills to ace Duty Manager - Hospitality
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous management experience in hospitality or retail. Emphasise your leadership skills and any achievements that demonstrate your ability to drive sales and enhance guest experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry. Mention specific examples of how you've motivated teams and improved service standards in past roles, aligning your experiences with the responsibilities outlined in the job description.
Highlight Relevant Skills: In your application, focus on skills that are crucial for the Duty Manager role, such as stock control, compliance management, and financial target support. Use bullet points to make these stand out clearly.
Show Enthusiasm for the Company Culture: Demonstrate your understanding of the company's fun-loving and innovative culture in your application. Mention how you value inclusivity and teamwork, and how you can contribute to creating memorable guest experiences.
How to prepare for a job interview at Proactive Recruiters UK
✨Showcase Your Leadership Skills
As a Duty Manager, strong leadership is key. Be prepared to share examples of how you've successfully led teams in the past, highlighting your ability to motivate and inspire others.
✨Demonstrate Your Passion for Guest Experience
This role is all about creating memorable experiences for guests. Think of specific instances where you went above and beyond to ensure customer satisfaction, and be ready to discuss them.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in a fast-paced environment. Prepare scenarios where you had to manage conflicts or make quick decisions, showcasing your proactive mindset.
✨Research the Company Culture
Understanding the company's values and culture is crucial. Familiarise yourself with their focus on inclusivity and teamwork, and be ready to explain how you align with these principles.
