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- Tasks: Manage reception duties, answer calls, and support various teams with administrative tasks.
- Company: Join a well-established client in Warrington with a friendly atmosphere.
- Benefits: Enjoy a stable work schedule, supportive team, and opportunities for personal growth.
- Why this job: Be the face of the company and make a difference in customer interactions.
- Qualifications: Strong communication skills and experience with IT tools like Teams and Salesforce.
- Other info: Flexible role with a positive environment and potential for career advancement.
The predicted salary is between 24000 - 36000 £ per year.
Proactive Personnel Warrington are looking to recruit a Reception Administrator to join our established Client based in Warrington WA1.
Skills:
- Excellent telephone manner and customer service skills in keeping with our client's values and face/front of house duties.
- IT capable; will be using soft phone via PC or laptop to receive, answer, take messages, and transfer calls to correct teams or individuals (we use phone system Anywhere 365, which is linked to Teams).
- Use/experience of using Teams chat, contacts details, availability, and call transfers via Teams.
- Use/experience of using SAP as will be expected to place orders, check serial numbers, and warranty details.
- Use/experience of using Salesforce as our CRM system used for workflows, customer contacts, and call logging.
- Use/experience of using Outlook for personal time management, room bookings, and arranging meetings.
- Experience of meeting/greeting visitors and explaining health and safety processes.
- Capable of receiving physical post and arranging distribution to relevant departments and individuals on site or potentially to satellite office and remote workers.
- Process outgoing post.
- Ability to plan and prioritise time, workflows, and meet all deadlines.
- Calm and effective communication skills.
- Can multi-task with ease.
- Can follow processes and pathways closely.
- Excel and Word experience as work will be passed via these formats.
- Able to work alone and unsupervised for periods of time, as well as being part of various in-house teams.
- Flexible to help any person/team within the business with various ad-hoc tasks, such as supporting Customer Services and Marketing with workflows.
- Comfortable with taking notes for meetings and supporting SLT with arrangements for travel, hotels, and expenses.
- Ability to communicate at various levels and maintain a professional manner at all times.
- Ideally has first aid understanding if not current qualifications.
- Must be reliable and committed with a positive and happy outlook, with a can-do mentality.
Hours: 08.30am - 16.30pm, Monday to Friday, 1 hour Lunch.
Locations
Reception Administrator in Cheshire, Warrington employer: Proactive Personnel - Warrington
Contact Detail:
Proactive Personnel - Warrington Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Administrator in Cheshire, Warrington
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the client’s values and how they operate. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone skills! Since you'll be using a soft phone system, it’s a good idea to get comfortable with handling calls. Try role-playing with a friend to simulate answering calls and transferring them, so you feel confident during the real deal.
✨Tip Number 3
Show off your tech skills! Make sure you’re familiar with Teams, SAP, Salesforce, and Outlook. If you can, brush up on these tools before your interview, as being tech-savvy will definitely give you an edge.
✨Tip Number 4
Be ready to demonstrate your multitasking abilities! During the interview, share examples of how you've successfully managed multiple tasks at once. This will highlight your ability to thrive in a busy reception environment.
We think you need these skills to ace Reception Administrator in Cheshire, Warrington
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your excellent telephone manner and customer service skills in your application. We want to see how you embody our client's values and can handle front-of-house duties with ease.
Get Tech-Savvy: Mention your experience with tools like Teams, SAP, Salesforce, and Outlook. We’re looking for someone who’s IT capable and can navigate these systems smoothly, so don’t hold back on showcasing your tech skills!
Demonstrate Your Multi-Tasking Ability: We love a candidate who can juggle multiple tasks! Share examples of how you've successfully managed various responsibilities at once, whether it’s greeting visitors or processing post. This will show us you can keep calm under pressure.
Be Yourself!: Let your personality shine through in your application. We appreciate a positive and happy outlook, so don’t be afraid to show us your can-do mentality. Remember, apply through our website to make sure we see your application!
How to prepare for a job interview at Proactive Personnel - Warrington
✨Know Your Tech
Familiarise yourself with the software mentioned in the job description, like Teams, SAP, and Salesforce. Being able to discuss your experience with these tools will show that you're ready to hit the ground running.
✨Show Off Your Customer Service Skills
Prepare examples of how you've handled customer interactions in the past. Think about times when you’ve gone above and beyond to help someone, as this aligns perfectly with the client’s values.
✨Demonstrate Your Multi-Tasking Ability
Be ready to talk about how you manage multiple tasks at once. You might want to share a specific situation where you successfully juggled various responsibilities while maintaining a calm and professional demeanour.
✨Dress the Part and Be Positive
First impressions matter! Dress smartly and bring a positive attitude to the interview. A friendly smile and a can-do mentality will resonate well with the interviewers and reflect the happy outlook they’re looking for.
