At a Glance
- Tasks: Provide expert technical advice on innovative building products to customers and teams.
- Company: Established business with a strong reputation in the building industry.
- Benefits: Competitive salary, supportive team environment, and opportunities for professional growth.
- Other info: Dynamic office environment with a focus on customer service and teamwork.
- Why this job: Transition from hands-on work to an advisory role while using your trade skills.
- Qualifications: Experience in plastering or wet trades and strong communication skills.
The predicted salary is between 32000 - 36000 £ per year.
Proactive Personnel are recruiting on behalf of a well-established business on the outskirts of Telford who are looking to appoint a Technical Advisor. In this role, the successful candidate will be working within the senior technical team to provide product technical advice to customers, specifiers, and distributors on all our innovative range of building products including, internal and external wall insulation systems, render and plaster.
Hours: Mon-Fri 8:30am 4:30pm or 9am 5pm - 37.5 hours per week.
Salary: £32,000 - £36,000 per annum dependant on experience.
Duties to include but not limited to:
- Regular monitoring of the technical enquiries email inbox
- Answering telephone calls
- Co-ordinate product enquiries
- First point of contact for product application related enquiries
- Monitoring stock of samples and replenishing when low, including mixing and application of product.
- Supporting and leading product training days on and off site, including practical mixing and use of products
- Practical demos on and off site
- Provide correct technical information to all departments and customers quickly and efficiently to maximise sales opportunities.
- Hands-on front facing involvement in running demonstrations at these, alongside our senior staff members.
Ideal Candidate:
- Plastering or wet trades experience, including render, mortar, or similar.
- Looking to move from hands-on site work into an office-based advisory role.
- Able to use your practical knowledge and experience to provide advice and support to others.
- Confident communicating with a range of people, including contractors, homeowners, site teams, and architects.
- Fluent in English, both written and spoken.
- PC literate and comfortable using computer systems.
- Patient and thorough, with a willingness to take the time to provide accurate, consistent, and helpful answers.
- Strong customer service and communication skills.
- Keen to develop your existing trade knowledge in a new advisory-focused career.
Technical Advisor employer: Proactive Personnel - Telford
Join a dynamic team as a Mechanical Fitter where your skills in building and assembling manufactured systems will be highly valued. With a strong focus on employee growth, we offer competitive earnings and the unique opportunity to travel while enjoying a supportive work culture that includes early finish Fridays. This is not just a job; it's a chance to be part of a thriving company that prioritises your professional development and well-being.
Contact Details:
Proactive Personnel - Telford Recruitment Team
