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- Tasks: Assist customers with bookings and provide top-notch service while upselling repairs.
- Company: Join a dynamic team in Shrewsbury focused on customer satisfaction.
- Benefits: Enjoy a competitive salary, 22 days holiday, and bank holidays.
- Why this job: Be the face of the company and make a difference in customer experiences.
- Qualifications: Customer service experience and confident communication skills are essential.
- Other info: Fast-paced environment with opportunities for personal growth.
The predicted salary is between 28700 - 28700 £ per year.
Pay: £28,700.00 per year
A variety of soft skills and experience may be required for the following role. Please ensure you check the overview below carefully.
Duties:
- Booking in customers
- Checking customers in & out explaining the work carried out
- Up selling repairs and parts to customers
- Selling service plans
- Monitored on customer service feedback
- Must be motivated & able to work at a fast pace
Experience required:
- Customer Service experience
- Confident speaking with customers
Service Advisor in Shrewsbury employer: Proactive Personnel - Telford
Contact Detail:
Proactive Personnel - Telford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor in Shrewsbury
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help you tailor your answers and show that you're genuinely interested in being a Service Advisor with them.
✨Tip Number 2
Practice your customer service scenarios! Think about how you'd handle different situations with customers, especially when upselling repairs or explaining services. Role-playing with a friend can really boost your confidence.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can set the right tone for your interview as a Service Advisor.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Service Advisor in Shrewsbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills. We want to see how you can bring your unique flair to the Service Advisor role, so don’t hold back!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for us at StudySmarter. Share specific examples of how you've excelled in customer service roles before.
Show Off Your Soft Skills: Since this role requires a variety of soft skills, make sure to mention your communication and problem-solving abilities. We love candidates who can connect with customers and handle challenges with ease!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Proactive Personnel - Telford
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Service Advisor role. Familiarise yourself with the duties listed, like booking in customers and upselling repairs. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since customer service experience is key for this role, prepare examples from your past jobs where you excelled in helping customers. Think of specific situations where you turned a negative experience into a positive one. This will demonstrate your ability to handle customer feedback effectively.
✨Practice Your Communication Skills
As a Service Advisor, you'll need to communicate clearly and confidently. Practice explaining complex information in simple terms, as you would when discussing repairs with customers. This will not only help you in the interview but also in your future role.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, or how success is measured in the role. This shows that you're engaged and serious about finding the right fit for both you and the company.