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For Companies At a Glance
- Tasks: Make sales calls, manage customer enquiries, and support admin tasks.
- Company: Join a dynamic team focused on organisation and customer service excellence.
- Benefits: Gain valuable experience with training provided in a professional environment.
- Why this job: Perfect for those looking to kickstart their career in sales and administration.
- Qualifications: Strong communication skills and proficiency in Microsoft Office are essential.
- Other info: Opportunity to work independently and as part of a fast-paced team.
The predicted salary is between 25000 - 30000 £ per year.
We are seeking a proactive and organised Telesales / Administrator to join our dynamic team. This role involves managing sales calls, supporting administrative functions, and maintaining excellent customer relations. The successful candidate will possess strong communication skills, be highly computer literate, and have experience in sales administration. This is an excellent opportunity for someone looking to develop their career within a professional environment that values organisation and customer service excellence.
Responsibilities
- Conduct outbound telesales calls to prospective and existing clients to promote products and services.
- Manage customer enquiries efficiently via phone and email, providing exceptional customer service.
- Support sales administration tasks including data entry, updating CRM software, and maintaining accurate records using Microsoft Excel and Word.
- Assist with scheduling appointments and follow-ups, ensuring timely communication with clients.
Experience
- Previous experience in sales administration or telesales is desirable but not essential; training will be provided.
- Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, Outlook) is essential.
- Experience with CRM software systems is advantageous.
- Strong organisational skills with the ability to manage time effectively.
- Excellent communication skills in English, both written and verbal.
- Demonstrable IT literacy and computer skills including familiarity with Sage or similar accounting software.
- Customer service experience is preferred but not mandatory; a friendly, professional attitude is essential.
- Ability to work independently as well as part of a team in a fast-paced environment.
Locations
Telesales / Administrator in Newtown, Wales employer: Proactive Personnel - Telford
Contact Detail:
Proactive Personnel - Telford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales / Administrator in Newtown, Wales
✨Tip Number 1
Get to know the company before your interview! Research their products, services, and values. This will help you tailor your conversation and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of customer interaction, try role-playing with a friend or family member. This will help you feel more confident when making those sales calls.
✨Tip Number 3
Be ready to showcase your organisational skills! Think of examples from your past experiences where you managed multiple tasks effectively. This will demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Telesales / Administrator in Newtown, Wales
Some tips for your application 🫡
Show Off Your Communication Skills: Since we're all about strong communication, make sure your application reflects that. Use clear and concise language, and don’t shy away from showcasing your personality. We want to see how you can connect with customers right from the get-go!
Tailor Your CV and Cover Letter: Take a moment to customise your CV and cover letter for this role. Highlight any relevant experience in sales administration or customer service, and mention your proficiency with Microsoft Office and CRM systems. We love seeing candidates who take the time to align their skills with what we’re looking for!
Be Organised and Detail-Oriented: As an organised team, we appreciate attention to detail. Make sure your application is neat and free of errors. Double-check everything before hitting send – it shows us you care about quality and professionalism, which is exactly what we value here at StudySmarter.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values while you’re at it!
How to prepare for a job interview at Proactive Personnel - Telford
✨Know Your Stuff
Before the interview, make sure you’re familiar with the company’s products and services. This will help you answer questions confidently and show that you’re genuinely interested in the role.
✨Practice Makes Perfect
Rehearse common interview questions related to telesales and administration. Think about your past experiences and how they relate to the skills required for this job. Practising with a friend can help you feel more at ease.
✨Show Off Your Tech Skills
Since the role requires proficiency in Microsoft Office and CRM software, be prepared to discuss your experience with these tools. If you have any examples of how you’ve used them effectively in previous roles, share those during the interview.
✨Be Personable
Remember, communication is key! Approach the interview with a friendly attitude and be ready to demonstrate your customer service skills. A positive vibe can go a long way in making a great impression.