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- Tasks: Support workshop operations and manage supplier relationships in aerospace engineering.
- Company: Join a highly regarded organisation in the dynamic aerospace engineering sector.
- Benefits: Enjoy competitive salary, professional growth, and exposure to international projects.
- Why this job: Be part of an innovative team making a real impact in global supply chains.
- Qualifications: Degree in Engineering preferred; experience in aerospace or mechanical industries is a plus.
- Other info: Fluent English required; strong communication and problem-solving skills essential.
The predicted salary is between 36000 - 60000 £ per year.
A highly regarded organisation within the aerospace engineering sector is seeking an experienced Technical Support/Engineering Admin to join their Customer Services team. This is an exciting opportunity to play a crucial role in supporting workshop operations, managing supplier relationships, and ensuring the timely delivery of outsourced components and services.
Key Responsibilities:
- Define purchase / outsourced solutions for workshop needs based on applicable technical requirements.
- Define the Bill of Material related to after-sales operations and subcontracted manufacturing ranges.
- Update technical data via SAGE ERP (items, tools, documents, ranges, nomenclatures, equivalences).
- Select the suitable supplier from the approved supplier panels and issue purchase orders.
- Provide technical support for subcontracted manufacturing with the selected supplier.
- Follow-up of spare parts manufacturing (Progress and Delivery date).
- Manage non-conformities (recordings, treatment of curative, corrective, preventive actions, balance).
- Define curative actions in connection with the supplier in charge of manufacturing.
- Provide technical support to the Supplier as well as monitoring deviation requests: assess feasibility, validate specifications and modifications with the Design Office and the Quality Department.
- Set-up and manage the outsourced needs in our ERP SAGE X3 (customer need, purchaser order, product and stock management).
- Contribute to negotiations with suppliers (price, lead time, quality, logistics, packages).
- Manage supplier relationships and improve supplier panel (qualify new suppliers) and supply chain performance (monitor performance and improve existing supplier performance).
Candidate Profile:
- Educated to Degree or Master’s level in Engineering or a related technical discipline would be preferred but not essential.
- Experience within the aerospace, engineering, or mechanical industries is advantageous.
- Strong understanding of technical documentation, mechanical and hydraulic specifications.
- Proficient in ERP systems (ideally SAGE X3) and technical data management.
- Excellent communication, negotiation, and problem-solving skills.
- Ability to work in a fast-paced, international environment with cross-functional teams.
- Fluent English is essential.
What’s On Offer:
- Opportunity to work with an industry leader in a dynamic and innovative sector.
- Exposure to international projects and global supply chain operations.
- Competitive salary and benefits package.
- Professional growth and development opportunities.
All applications will be handled with strict confidentiality in accordance with client privacy requirements.
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Technical Support/Engineering Admin employer: Proactive Personnel - Derby
Contact Detail:
Proactive Personnel - Derby Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support/Engineering Admin
✨Tip Number 1
Familiarise yourself with SAGE ERP systems, especially SAGE X3, as this role heavily relies on it. Consider taking an online course or tutorial to boost your confidence and demonstrate your commitment to mastering the software.
✨Tip Number 2
Network within the aerospace engineering sector by attending industry events or joining relevant online forums. Building connections can provide insights into the company culture and may even lead to referrals.
✨Tip Number 3
Brush up on your negotiation skills, as this role involves contributing to supplier negotiations. Practising scenarios with a friend or mentor can help you feel more prepared and confident during discussions.
✨Tip Number 4
Research the company’s recent projects and initiatives in the aerospace sector. Being knowledgeable about their work will not only impress during interviews but also help you tailor your approach to align with their goals.
We think you need these skills to ace Technical Support/Engineering Admin
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in technical support and engineering administration. Emphasise any previous roles in the aerospace or engineering sectors, and showcase your proficiency with ERP systems, particularly SAGE X3.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the key responsibilities mentioned in the job description. Explain how your skills and experiences align with their needs, particularly in managing supplier relationships and technical documentation.
Highlight Technical Skills: In your application, clearly outline your understanding of mechanical and hydraulic specifications. Mention any relevant certifications or training that demonstrate your technical expertise, as this is crucial for the role.
Showcase Communication Skills: Since excellent communication and negotiation skills are essential for this position, provide examples in your application of how you've successfully managed supplier relationships or resolved technical issues in the past.
How to prepare for a job interview at Proactive Personnel - Derby
✨Know Your Technical Stuff
Make sure you brush up on your technical knowledge related to aerospace engineering and the specific tools mentioned in the job description, like SAGE ERP. Being able to discuss technical documentation and specifications confidently will impress the interviewers.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles, especially in fast-paced environments. Highlight your negotiation skills and how you've managed supplier relationships or resolved non-conformities effectively.
✨Understand the Company and Its Needs
Research the organisation and its position within the aerospace sector. Be ready to discuss how your experience aligns with their goals, particularly in managing outsourced components and improving supply chain performance.
✨Practice Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly and concisely. Prepare to explain complex technical concepts in a way that’s easy to understand, as you may need to liaise with cross-functional teams.
