Field Service Technician

Field Service Technician

Newport Full-Time 29000 - 39000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide technical support and service to clients across the UK and globally.
  • Company: Join Proactive Personnel Ltd, a dynamic company focused on delivering top-notch field services.
  • Benefits: Earn between £34,000 - £39,000 with opportunities for global travel and skill development.
  • Why this job: Be part of an exciting role that combines hands-on work with problem-solving in diverse locations.
  • Qualifications: Experience with OEM equipment and fault diagnostics; City and Guilds or equivalent preferred.
  • Other info: A valid driving license and passport are required for this role.

The predicted salary is between 29000 - 39000 £ per year.

Proactive Personnel Ltd are currently recruiting for a Field Service Technician for our client based in the Telford area.
You will be required to provide a technical and professional service to clients based throughout the UK (and occasionally worldwide!).
Duties can include:

  • Servicing of systems and equipment at customer locations, worldwide.
  • Provide telephone and email support to UK and worldwide customers.
  • Test and Inspection of systems and equipment.
  • Fault finding and diagnostics of systems and equipment.
  • Construction of electrical and mechanical systems and equipment to concise engineering drawings and production timescales.
  • Installation and commissioning of systems and equipment at customer locations, worldwide.

Ideally, you will have proven experience of field support and servicing of \’OEM\’ equipment, be able to diagnose faults with electronics, and would be advantageous to have any robot programming experience.
Ideally, we require the successful candidate to be qualified to City and Guilds / apprentice trained and have 17/18th Edition wiring regulations. You must also hold a current driving license and passport.
In return, you can expect to earn £34,000 – £39,000 per annum.To achieve the higher salary bracket, you must be able to demonstrate competency in the majority of the specification outlined above.

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Field Service Technician employer: Proactive Personnel - Cannock

Proactive Personnel Ltd is an exceptional employer, offering a dynamic work environment for Field Service Technicians in Telford. With a strong focus on employee development, you will have access to ongoing training and growth opportunities while working with cutting-edge technology and providing vital support to clients across the UK and beyond. Our collaborative culture fosters innovation and teamwork, making it a rewarding place to build your career.
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Contact Detail:

Proactive Personnel - Cannock Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Field Service Technician

✨Tip Number 1

Familiarise yourself with the specific equipment and systems mentioned in the job description. Understanding the technical aspects of OEM equipment and having a grasp of fault diagnostics will give you an edge during interviews.

✨Tip Number 2

Highlight any previous experience you have with field service roles, especially if it involves international travel. Be prepared to discuss how you've successfully managed customer relationships and resolved issues on-site.

✨Tip Number 3

If you have experience with robot programming, make sure to mention it! This could set you apart from other candidates, so be ready to provide examples of your work in this area.

✨Tip Number 4

Since the role requires a current driving license and passport, ensure these are up to date. Being able to demonstrate your readiness for travel can show your commitment to the role and willingness to meet client needs.

We think you need these skills to ace Field Service Technician

Field Service Experience
Technical Support Skills
Fault Finding and Diagnostics
Electrical System Knowledge
Mechanical System Knowledge
Installation and Commissioning Skills
Robot Programming Experience
Attention to Detail
Communication Skills
Customer Service Skills
Time Management
Problem-Solving Skills
Ability to Read Engineering Drawings
Proficiency in 17th/18th Edition Wiring Regulations
Driving License
Passport

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in field service and servicing of OEM equipment. Include specific examples of fault finding, diagnostics, and any robot programming experience you may have.

Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities mentioned in the job description. Emphasise your technical skills, qualifications, and how your experience aligns with the needs of the role.

Highlight Qualifications: Clearly state your qualifications, such as City and Guilds or apprenticeship training, and mention your knowledge of 17/18th Edition wiring regulations. This will show that you meet the essential criteria for the position.

Show Enthusiasm for Travel: Since the role involves travel both within the UK and occasionally worldwide, express your willingness and enthusiasm for this aspect in your application. Mention any previous experience you have with travel for work.

How to prepare for a job interview at Proactive Personnel - Cannock

✨Showcase Your Technical Skills

Make sure to highlight your experience with servicing and diagnosing OEM equipment. Be prepared to discuss specific examples of how you've successfully resolved technical issues in the past.

✨Demonstrate Problem-Solving Abilities

Field Service Technicians often face unexpected challenges. Share instances where you effectively diagnosed faults and implemented solutions, showcasing your analytical skills and resourcefulness.

✨Familiarise Yourself with the Company

Research the company and its products before the interview. Understanding their systems and equipment will help you tailor your responses and show genuine interest in the role.

✨Prepare for Practical Questions

Expect questions that assess your hands-on experience, such as scenarios involving installation or fault finding. Practise articulating your thought process and the steps you would take in these situations.

Field Service Technician
Proactive Personnel - Cannock
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