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- Tasks: Support and enhance retail systems like POS and payments in a dynamic environment.
- Company: Established retail organisation with a focus on innovation and teamwork.
- Benefits: Permanent role with hybrid working, competitive salary, and career growth opportunities.
- Why this job: Make a real impact on store operations and customer experience in a fast-paced setting.
- Qualifications: Experience with retail systems, strong troubleshooting skills, and knowledge of SQL.
- Other info: Join a collaborative team and take ownership of critical systems in an international environment.
The predicted salary is between 40000 - 50000 £ per year.
Our client, an established retail organisation, is looking for a Retail Systems Technical Analyst to join their team. This is a permanent opportunity based in London, with 3 days a week onsite.
This is a hands‑on role supporting and enhancing retail and omnichannel systems across a multi‑site, international environment. You’ll work closely with vendors, internal tech teams, and store operations to ensure critical systems (POS, payments, inventory) run smoothly.
- Support and maintain retail systems including POS, payments, and inventory platforms
- Investigate and resolve incidents impacting store operations
- Work with external vendors and internal teams to meet SLAs
- Assist with system upgrades, deployments, and new store openings
- Analyse system performance and drive continuous improvements
What we’re looking for:
- Experience supporting retail systems (POS, payments, OMS)
- Strong troubleshooting skills with a hands‑on approach
- Knowledge of SQL and data handling
- Experience working with vendors and managing incidents
- Understanding of retail or omnichannel environments
- Experience with Oracle Retail (e.g. X-Store) is highly desirable
This is a great opportunity for someone who enjoys working in a fast‑paced, operational environment and wants to take ownership of systems that directly impact stores and customers.
Retail Systems Technical Analyst in London employer: Proactive.IT Appointments Ltd.
Contact Detail:
Proactive.IT Appointments Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Systems Technical Analyst in London
✨Tip Number 1
Network like a pro! Reach out to people in the retail tech space on LinkedIn or at industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got experience with POS systems or SQL, make sure to highlight that in conversations. Be ready to discuss specific examples of how you've tackled challenges in previous roles.
✨Tip Number 3
Prepare for interviews by researching the company’s retail systems. Understand their operations and think about how you can contribute to improving their processes. This will show you're genuinely interested and ready to hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to get noticed by our hiring team directly.
We think you need these skills to ace Retail Systems Technical Analyst in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with retail systems, especially POS and payments. We want to see how your skills match the job description, so don’t be shy about showcasing your troubleshooting prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about retail systems and how your hands-on approach can benefit our team. Let us know what excites you about this role!
Show Off Your Technical Skills: Since we’re looking for someone with SQL knowledge, make sure to mention any relevant experience you have. If you've worked with Oracle Retail or similar systems, give us the details – we love specifics!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Proactive.IT Appointments Ltd.
✨Know Your Retail Systems
Make sure you brush up on your knowledge of retail systems, especially POS and payments. Be ready to discuss your hands-on experience with these systems and how you've supported them in the past.
✨Show Off Your Troubleshooting Skills
Prepare to share specific examples of incidents you've resolved in previous roles. Highlight your troubleshooting process and how you worked with vendors or internal teams to meet SLAs.
✨Get Familiar with SQL
Since SQL and data handling are key for this role, practice some basic queries and be ready to discuss how you've used SQL in your previous positions. This will show your technical prowess and readiness for the job.
✨Understand the Omnichannel Environment
Research the omnichannel retail landscape and be prepared to discuss how it impacts store operations. Showing that you understand the bigger picture will impress your interviewers and demonstrate your commitment to the role.