At a Glance
- Tasks: Support and enhance retail systems, troubleshoot issues, and drive continuous improvement.
- Company: Boutique retailer with a close-knit tech team across the UK and Europe.
- Benefits: Competitive salary of £50k-55k, dynamic work environment, and opportunities for travel.
- Other info: Engage with senior stakeholders and enjoy career growth in a supportive atmosphere.
- Why this job: Join a passionate team and make a real impact on retail technology.
- Qualifications: Experience with Oracle Retail systems and strong problem-solving skills.
The predicted salary is between 50000 - 55000 € per year.
Our client, a boutique retailer with operations across the UK and Europe, is seeking an experienced Retail Systems Support Analyst to join their close‑knit technology team. This is an exciting opportunity for someone with a strong retail systems background and hands‑on Oracle Retail experience to play a key role in supporting and enhancing critical retail applications across the business.
The successful candidate will provide technical and functional support across retail platforms, working closely with users at all levels, including senior stakeholders and the C‑suite. You will be responsible for troubleshooting, system support, incident resolution, and helping to drive continuous improvement across the retail technology landscape.
Key Responsibilities- Provide day‑to‑day support for Oracle Retail systems across UK and EU operations
- Support and maintain POS and retail technology platforms
- Investigate and resolve technical issues, liaising with internal teams and third‑party vendors where required
- Work with databases, SQL queries, and XML integrations to support business processes and reporting
- Engage with stakeholders across the business, including senior leadership
- Assist with system upgrades, enhancements, testing, and implementation activities
- Participate in occasional travel across Europe and internationally when required
Retail Systems Support Analyst – 11551SR2 employer: Proactive.IT Appointments Limited
As a boutique retailer with a strong presence across the UK and Europe, our client offers a dynamic work environment where innovation and collaboration thrive. Employees enjoy a supportive culture that prioritises professional growth, with opportunities to engage directly with senior leadership and contribute to impactful projects. The company also provides competitive salaries and the chance to travel internationally, making it an excellent choice for those seeking a rewarding career in retail technology.
Contact Detail:
Proactive.IT Appointments Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Systems Support Analyst – 11551SR2
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail tech space and let them know you're on the hunt for a Retail Systems Support Analyst role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your hands dirty with Oracle Retail! If you haven't already, brush up on your Oracle skills and be ready to showcase your experience during interviews. Practical knowledge will set you apart from the competition.
✨Tip Number 3
Prepare for those tricky questions! Think about how you've tackled technical issues in the past and be ready to share specific examples. This will show potential employers that you can handle the day-to-day challenges of the role.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to find and apply for roles like the Retail Systems Support Analyst. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Retail Systems Support Analyst – 11551SR2
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Retail Systems Support Analyst role. Highlight your experience with Oracle Retail and any relevant technical skills. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about retail systems and how you can contribute to our team. Keep it engaging and personal – we love a bit of personality!
Showcase Your Problem-Solving Skills:In your application, don’t forget to mention specific examples where you've successfully resolved technical issues or improved processes. We’re all about continuous improvement, so show us how you can help drive that forward!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Proactive.IT Appointments Limited
✨Know Your Oracle Retail Inside Out
Make sure you brush up on your Oracle Retail knowledge before the interview. Be prepared to discuss your hands-on experience with the system, including any specific challenges you've faced and how you resolved them. This will show that you’re not just familiar with the software but can also effectively troubleshoot issues.
✨Showcase Your Problem-Solving Skills
Since the role involves troubleshooting and incident resolution, come prepared with examples of past technical issues you've resolved. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your analytical skills and ability to work under pressure.
✨Engage with Stakeholders
This position requires interaction with users at all levels, including senior stakeholders. Think of instances where you’ve successfully communicated technical information to non-technical users. Demonstrating your ability to bridge that gap will be crucial in the interview.
✨Be Ready for Technical Questions
Expect some technical questions related to SQL queries, XML integrations, and database management. Brush up on these topics and be ready to discuss how you’ve used them in previous roles. Showing confidence in your technical abilities will help you stand out.
